Business Controls & Compliance Tester
This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office.
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you.
Establishes and reports Key Performance Indicators (KPI) Performs quality analysis, inspects, root cause analysis.
Establishes Key Performance Indicators (KPIs) and reporting based on the needs of business to support strategy and overall directional improvement. Understand and validate data integrity in data and reporting systems while supporting established quality standards, performing quality analyses, inspections and root cause analysis. Conduct programs to establish process requirements, design, mapping and evaluation. Review and monitor the effectiveness of various processes through the retrieval and analysis of data. Identifies and evaluates opportunities, risk, deficiencies while working with internal departments/business units to deliver the appropriate remedies and subsequently test, track and verify the solutions. Create and deliver relevant ongoing communications and metric scorecards to respective management, program teams and business teams.
Applies intermediate level of subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations.
Global Business Controls and Compliance
As a Business Controls Analyst, you will be part of a team of compliance professionals. This role utilizes your analytical skills, knowledge of the Services portfolio and policies required to be considered during the initial quoting of the service contract through the life cycle. This role will provide insight into the sales and operational models and awareness of the applicability of policy requirements which enable a compliant environment. Actual testing of contracts and documentation will be the primary role, and testing will be an assigned geographical area. As a Business Controls Analyst, you will interface with management sharing results of your testing and provide initial thoughts/suggestions for improvement. Testing is the primary work and competency for this role requires flexibility, knowledge of policies and service portfolios. Additionally, the ability to objectively categorize results for presentation to management for mitigation consideration will be paramount. The role initially will be focused on testing and sharing results ensuring they are clearly articulated enabling the geo to prepare their mitigation plan and next steps relative to ongoing oversight. However, it is expected that in this role additional support may be requested for providing ‘spot-checking’ of a new portfolio or process. Progression to a Business Controls Consultant will be the next level of Business Controls jobs exposure.
What you’ll do:
- Implements and designs portions of quality performance indicators, tools and processes for data collection, analysis and reporting for quality management and continuous improvement of products or solutions for a customer segment or business unit.
- Consolidates and analyzes multiple streams of quality data and process results for assigned product and solution areas to produce reports, identify trends and issues, perform root-cause analysis and propose resolutions.
- Communicates product and process issue analysis to stakeholders; implements specified changes to product or process to improve quality and minimize risk of failures.
- Bachelor's or Master's degree in Quality Management, Business Management, Engineering, Computer Sciences, or equivalent.
- Typically 2-4 years experience.
What you need to bring:
- Using data collection and analysis tools and software packages to gather, integrate and analyze data from multiple sources.
- Ability to apply analytical, statistical and problem solving skills.
- Understanding of industry and internal quality standards and methodologies.
- Using empirical analysis, modeling and testing methodologies to validate compliance with quality standards.
- Strong written and verbal communication skills; mastery in English and local language.
- Ability to effectively communicate quality plans, proposals, and results, and negotiate options.
Additional Skills:
Accountability, Accountability, Active Learning (Inactive), Active Listening, Bias, Business Reporting, Coaching, Compliance Management, Creativity, Critical Thinking, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Personal Initiative, Policy and procedures, Process Improvements, Quality Initiatives, Regulatory Policies {+ 3 more}
What We Can Offer You:
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Diversity, Inclusion & Belonging
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Let's Stay Connected:
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Job:
Quality
Job Level:
Intermediate
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.
Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
