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Crane Worldwide

Business Development Manager

Posted Yesterday
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In-Office
Chennai, Tamil Nadu, IND
Senior level
In-Office
Chennai, Tamil Nadu, IND
Senior level
Drive revenue growth and customer acquisition within an assigned territory for logistics services. Responsibilities include identifying prospects, expanding existing accounts, conducting client meetings, presenting tailored solutions, negotiating proposals, managing relationships, collaborating with internal teams, analyzing market activity, achieving sales and profitability targets, and maintaining accurate CRM records. The role requires logistics or freight-forwarding sales experience, strong communication skills, a bachelor's degree, and willingness to travel within the territory.
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Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.

Job Description:
We are seeking a dynamic and results-driven Salesperson to drive revenue growth and customer acquisition in the defined territory. The ideal candidate will have a strong background in logistics sales and a proven ability to develop and maintain long-term client relationships.

Key Responsibilities:

  • Identify, scope, and qualify new business opportunities within the assigned territory that align with the company’s service offerings.
  • Retain and grow revenue from existing clients through deep selling, cross-selling, and value-added service offerings.
  • Conduct face-to-face meetings with prospective and current customers to understand their logistics needs and present tailored solutions.
  • Prepare and deliver compelling proposals and presentations that meet client objectives.
  • Should also have knowledge of project clients.
  • Build and maintain long-term, trust-based relationships with clients, acting as their primary point of contact.
  • Collaborate with internal teams—product, operations, and finance—to ensure smooth implementation and service delivery.
  • Analyze market trends, customer feedback, and competitor activities to identify new business opportunities and maintain a competitive edge.
  • Achieve monthly, quarterly, and annual sales targets related to customer acquisition, volume growth, revenue, and gross profit.
  • Ensure timely and accurate documentation of all sales activities in the CRM system and adherence to sales processes and organizational policies.

Candidate Requirements:

  • Prior experience in sales or business development within the logistics, freight forwarding, or supply chain industry.
  • Strong negotiation, presentation, and interpersonal skills.
  • Self-motivated with a target-driven approach and ability to work independently.
  • Willingness to travel within the assigned territory for client meetings and business development activities.

Key Performance Indicators (KPIs):
  • New Customer Acquisition
  • Revenue Growth
  • Gross Profit Achievement
  • Customer Retention and Growth
  • Sales Pipeline Development
  • CRM Compliance and Reporting Accuracy 

 

Qualifications & Experience:
  • Bachelor's degree in Business, Logistics, Supply Chain, or a related field.
  • 8+  years of sales/business development experience in Freight Forwarding, Logistics, Supply Chain, or Project Logistics.
  • Proven track record in new business acquisition and account management.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position.  They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.  All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.


Qualifications Education Preferred Bachelors or better. Experience Required 8+ years

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