Who We Are:
Real REMAX Group (Nasdaq: REAX) is a global real estate company bringing together two trusted brands and a shared belief: when real estate professionals are empowered by innovation and community, everyone benefits. By combining Real’s AI-powered technology platform and entrepreneurial community with REMAX’s iconic global brand and trusted franchise network, we’re building one of the industry’s most innovative real estate companies. Together, our network of more than 180,000 real estate professionals spans over 120 countries and territories, united by a commitment to helping agents and brokers build stronger businesses and deliver exceptional experiences for their clients.
At Real REMAX Group, we believe in pairing Tech x Humanity to create something truly different.
Learn more at https://realremaxgroup.com
Work Schedule: 5:30 PM to 2:30 AM ISTMonday - Friday
About the Role:
We are seeking a highly organized, detail-oriented Business Development Virtual Assistant to provide administrative and operational support to our five-person Title Sales Team.
This role will function as the administrative hub of the sales team, ensuring that sales activity, agent interactions, meetings, follow-ups, and conversions are accurately documented and reported. The ideal candidate enjoys working with data, keeping teams organized, and making sure information is complete and accurate.
This position reports directly to the Director of Sales and will work closely with all five members of the sales team.
What You’ll Do:
Maintain accurate and up-to-date contact records for the five-person sales team.
Enter and update notes following agent and prospect conversations.
Track new contacts, outreach attempts, conversations, meetings, follow-ups, and other sales activity.
Ensure each salesperson's activity is consistently and accurately documented.
Maintain organized records of agents, prospects, referral partners, and other sales contacts.
Identify missing or incomplete information and follow up with the appropriate salesperson to obtain it.
Track meetings scheduled and completed by each salesperson.
Maintain notes and outcomes from agent meetings.
Track whether agent meetings result in new title orders or business.
Monitor the progression from contact → conversation → meeting → title order/deal.
Maintain follow-up dates and help ensure opportunities do not fall through the cracks.
Provide visibility into agents who have met with the team but have not yet converted to business.
What You’ll Bring:
Previous experience as a Virtual Assistant, Executive Assistant, Sales Coordinator, Sales Operations Assistant, or similar role
Strong proficiency with Excel and/or Google Sheets
Excellent organizational and data-entry skills
Strong attention to detail and accuracy
Comfortable working with KPIs and sales activity reporting
Ability to manage information for multiple salespeople simultaneously
Strong written and verbal communication skills
Ability to follow up with team members professionally and consistently
Comfortable working independently in a remote environment
Able to handle confidential company, customer, and sales information appropriately
Education & Experience:
Minimum 2 years of experience in a Virtual Assistant, Executive Assistant, Sales Coordinator, Sales Operations, Administrative Assistant, or similar support role.
Experience supporting multiple team members simultaneously is strongly preferred.
Strong proficiency with Microsoft Excel and/or Google Sheets, including sorting, filtering, formulas, data validation, and maintaining large contact lists.
Experience using a CRM or sales tracking system and maintaining accurate customer/prospect records.
Strong understanding of basic sales metrics, funnels, and conversion tracking.
Ability to prepare accurate weekly and monthly KPI reports.
Excellent written and verbal English communication skills.
Strong organizational and time-management skills.
Exceptional attention to detail and data accuracy.
Ability to identify inconsistencies in data rather than simply entering information provided.
Strong follow-through and willingness to professionally hold team members accountable for providing required information.
Ability to prioritize multiple requests from a five-person sales team while meeting reporting deadlines.
Comfortable working independently in a fully remote environment.
How We Work: Our Operating Principles
Our Operating Principles are the blueprint of Real REMAX Group’s culture. They guide how we show up, make decisions, and bring our mission to life every day:
Be Agent Obsessed: We design every decision around creating value for our agents and their clients.
Move Fast with Purpose: We act with urgency, clarity, and focus—without compromising our standards.
Own Your Outcome: Effort matters, but results matter more. We adapt, learn, and improve.
Be Bold; Challenge Often: We challenge assumptions, rethink “the usual,” and push for smarter, simpler solutions.
Win Together: We set high standards, collaborate deeply, and celebrate shared success.
Additional Details:
Physical Requirements: Ability to sit for long periods of time.
Technology Requirements: Candidates must be comfortable working in a technology-driven environment and learning new systems quickly.
Our Commitment:
Real REMAX Group is proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees. We welcome applicants of all backgrounds and identities, and we do not discriminate on the basis of race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, citizenship, veteran status, or any other status protected by applicable law.
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