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Accenture

Business Process Architect

Reposted 2 Days Ago
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In-Office
Chennai, Tamil Nadu, IND
Senior level
In-Office
Chennai, Tamil Nadu, IND
Senior level
The Business Process Architect analyzes and designs new business processes, collaborates with stakeholders, and develops business cases to enhance client value.
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Project Role : Business Process Architect
Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs.
Must have skills : Service Assurance
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education BE or any equivalent
Summary:
As a Business Process Architect, a typical day involves analyzing existing workflows and designing innovative business processes that align with organizational goals. This role requires close collaboration with various stakeholders to develop comprehensive documentation that supports the implementation of new processes and technologies. The professional actively partners with business units to define clear product requirements and use cases, ensuring that solutions meet both process and functional needs. Additionally, the role includes participating in detailed user and task analysis to accurately represent business needs and facilitate seamless integration of new systems and procedures.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead the development and refinement of business process models to enhance operational efficiency.
- Facilitate communication between technical teams and business stakeholders to ensure alignment on project goals.
- Mentor junior team members by providing guidance and support in process design and documentation.
- Continuously evaluate existing processes and recommend improvements to optimize performance and adaptability.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Service Assurance.
- Strong analytical skills to assess complex business processes and identify areas for improvement.
- Excellent communication abilities to effectively collaborate with cross-functional teams and stakeholders.
- Experience in documenting detailed business process workflows and creating clear, actionable documentation.
- Ability to translate business requirements into technical specifications and use cases.
- Skilled in conducting user and task analysis to ensure business needs are accurately captured and addressed.

Additional Information:
- The candidate should have minimum 5 years of experience in Service Assurance.
- This position is based at our Hyderabad office.
- A 15 years full time education with BE or any equivalent is required.

15 years full time education BE or any equivalent

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Top Skills

Cmdb
Itsm Modules
Oss Service Assurance
Servicenow Tsm
Tsom

Accenture Chennai, Tamil Nadu, IND Office

Chennai, India

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