Chief of Staff /Principal Technical Program Manager

Job Description
Elevate your career as Chief of Staff by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations.
As a Principal Technical Program Manager in Corporate Employee Compute, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape.
Job responsibilities

• Collaborate with the General Manager and senior leadership to develop, implement and monitor strategic plans that drive organizational growth and innovation with company objectives
• Oversee the execution of key projects and initiatives, ensuring timely delivery and optimal resource allocation
• Identify opportunities for process improvement and implement best practices to enhance operational efficiency
• Foster a culture of collaboration and communication across departments, facilitating the seamless integration of technology solutions with business needs
• Act as a liaison between the General Manager and various teams to ensure alignment and synergy
• Provide comprehensive support to the General Manager, including preparing reports, presentations, and briefings
• Manage the General Manager's schedule and priorities, ensuring effective time management and focus on strategic activities
• Build and maintain strong relationships with internal and external stakeholders, including clients, partners, and industry leaders
• Represent the organization at key events and meetings, advocating for our technology vision and initiatives
• Mentor and develop a high performing team, fostering a culture of innovation, accountability and continuous learning
• Support talent acquisition and retention efforts to build a diverse and skilled workforce

Required qualifications, capabilities, and skills

• 7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations
• Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions
• Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives
• Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments
• Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives
• Strong leadership and facilitation skills on cross-functional initiatives
• Excellent communication and stakeholder management skills
• Experience as a proactive self-starter with strategic thinking and decision-making abilities
• Experience in leading cross-functional teams and fostering collaboration
• Strong management experience in developing and retaining top talent

Preferred qualifications, capabilities, and skills

• Expertise with Agile and Scrum Frameworks in product development
• Experience in a very large financial services technology environment

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.