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Squircle IT Consulting Services Pvt Ltd

Cisco Firewall

Reposted 14 Days Ago
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In-Office
Chennai, Tamil Nadu, IND
Mid level
In-Office
Chennai, Tamil Nadu, IND
Mid level
Operate and support Cisco firewall and network security environments: resolve tickets within SLA, follow SOPs and escalations, manage shifts and handovers, update knowledge base, participate in Sev1/bridge calls, perform version upgrades, ensure regulatory compliance, and coach/mentor junior staff and analysts.
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Company Description

Squircle IT Consulting Services is a leading IT solutions and servicesBangalore company established with a specific mission of providing comprehensive, top of the line solutions around ERP and BI. Since its inception in November, 2007, SQUIRCLE has emerged as a key player in ERP and BI space. SQUIRCLE brings together the best Technology and Domain expertise in PeopleSoft to offer a full spectrum of services ranging from Implementation, Business Consulting to Support.

Job Description

Skills: Cisco Firewall

Location: Chennai

Exp: lineups 2-4 Years. + BOND = 5.5 LPA

JD: 

Hiring candidates with good knowledge in Networks for addressing security positions (1.) Independently resolve tickets within SLA

Adheres to standard operating procedures / work instructions

Provides inputs to modify/update/design standard operating procedures / work instructions

Follow the escalation process

Follow the shift hand-over process

Update the knowledge base

Coaching freshers to be independent

Coaching analysts for correct routing of tickets, capturing critical information

Technically upgrade across versions of environment when required

Managing independent shifts 

Complies to regulatory requirements

Participate in CoE meetings - sharing and acquring knowledge

Participate in Sev1/ Bridge calls

Please Share with me Candidate Those who have experience in Network + Security

Additional Information

.All your information will be kept confidential according to EEO guidelines.

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