The Client Data Specialist supports KYC compliance, manages client records, verifies data, escalates discrepancies, and engages with various teams to deliver exceptional customer experiences.
Job Description
Introductory Marketing Language:
Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.
Job Summary:
As a Client Data Specialist within JPMorgan Chase, you will be responsible for supporting client-facing teams in ensuring all client KYC records adhere to regulatory standards and are updated in a timely manner. Your role will involve assisting in the complete operational process, including the periodic renewal of all client records. You will also be tasked with drafting and collecting client documents, verifying client data from both public and internal sources at the client level, before a final review by a KYC Operations reviewer and the client-facing team. Your research will be crucial in ensuring that a client's KYC profile is accurately updated, and any discrepancies or issues with the profile are escalated to the appropriate lines of business.
Job Responsibilities
Required Qualifications, capabilities, and skills
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Introductory Marketing Language:
Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.
Job Summary:
As a Client Data Specialist within JPMorgan Chase, you will be responsible for supporting client-facing teams in ensuring all client KYC records adhere to regulatory standards and are updated in a timely manner. Your role will involve assisting in the complete operational process, including the periodic renewal of all client records. You will also be tasked with drafting and collecting client documents, verifying client data from both public and internal sources at the client level, before a final review by a KYC Operations reviewer and the client-facing team. Your research will be crucial in ensuring that a client's KYC profile is accurately updated, and any discrepancies or issues with the profile are escalated to the appropriate lines of business.
Job Responsibilities
- Understand the firm's KYC requirements when completing documentation inclusive of Customer Identification Program (CIP), Minimum Due Diligence (MDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD), and Product Due Diligence requirements (PDD).
- Compare and contrast differences within KYC records, highlight and escalate any discrepancies.
- Engage with Middle Office and be part of KYC/AML interactions to complete the case as per the timeline.
- Exhibit the highest standards of customer service to our internal and external customers (inclusive of confidentiality).
- Interpret alerts to management when applicable.
- Handle and maintain confidential client documentation.
- Be flexible to work on other migration/remediation projects including screening resolution, other LOB holistic alignment, or Quality Assurance.
- Comprehend the KYC risk factors and draft the overall risk summary for the client.
- Maintain the highest quality standards both with the outreach to the client as well as completion of records.
Required Qualifications, capabilities, and skills
- Bachelor's Degree or Graduate Degree
- Minimum 2 years' experience in the Financial Services industry with a demonstrated track-record of delivery and/or relevant experience in Compliance, Corporate KYC, AML, and Screening
- Strong research, analytical, and comprehension skills with the ability to analyze large amounts of data
- Outstanding client management, partnership building, leadership, and direct experience of dealing with multiple stakeholders at one time
- Effective communication, interpersonal and analytical skills with the ability to work independently on multiple assignments.
- Good understanding of Financial Services industry /AML, Sanctions policies and banking systems
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Top Skills
Aml
Data Analysis
Financial Services
Kyc
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