The Client Diligence Specialist coordinates client information requests and ensures timely completion while liaising with internal stakeholders and maintaining a knowledgebase.
Management Level
GEquiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQ's growth story worldwide.Capitalising on India’s strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK.EQ’s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ.The Client Diligence Specialist is responsible for the coordination and timely completion of client information requests (such as Due Diligence Questionnaire (DDQs), Requests for Information/Proposals (RFI/Ps)) to meet contractual and operational requirements.
Core duties and ResponsibilitiesCore duties and responsibilities will include, but not limited to:
- Coordination with commercial colleagues to agree on the scope, requirements, and response time of a client information request(s),
- Liaise with internal Subject Matter Experts (SMEs) to complete cross-functional client information requests to a high standard,
- System upkeep of a knowledgebase to maintain the integrity of data and to ensure all the material is updated in accordance to defined procedures,
- Maintain the knowledgebase in a controlled manner, preserving an auditable lifecycle management of data from data creation to data deletion,
- Conduct training and development of internal stakeholders for client information requests,
- Present information and answer questions on external client calls,
- Championing process improvements and change management activities to reduce inefficiencies.
Knowledge and Experience:
- Experience in completing client questionnaires – Essential,
- Experience of delivering work within target timescales – Essential,
- Experience in Compliance, Internal Audit, or Risk Management – Preferred.
Skills Required
- Strong written and oral skills – Essential,
- Attention to detail to deliver accurate work to clients – Essential,
- Excellent interpersonal skills with the ability to develop strong relationships – Essential,
- Capable of working independently and as part of a team – Essential,
- The ability to multi-task and to prioritise workload effectively – Essential,
- The ability to work with internal stakeholders across different geographies and departments – Essential,
- Excellent organisation skills with the ability to organise, plan and prioritise work – Essential.
- Educated to degree level – Preferable.
- 31 days + 9 bank holidays (UK)
- Comprehensive Medical Assurance cover
- Two-way cab transport for staff working in UK & US shift
- Maternity leave of 6 months full pay, 10days paid paternity leave
- Accidental & Life cover 3 times of concerned CTC
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.
Equiniti Chennai, Tamil Nadu, IND Office
Block 10, 8th Floor, DLF IT Park, Chennai, India
Similar Jobs
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
The Global Command Center Operator monitors logistics, responds to shipment changes, manages incidents, analyzes data, and maintains systems, ensuring operational continuity.
Top Skills:
Ms Office Applications
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
As a Cyber Security Analyst and BASIS Operations Coordinator, you will manage SAP BASIS security solutions, troubleshoot issues, and implement cyber-security measures.
Top Skills:
Cyber SecurityOnapsisSAPSap BasisSap Business Technology PlatformSap ErpSap Hana
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Responsible for delivering assigned job responsibilities in a healthcare executive role at Pfizer.
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
