Spring Health Logo

Spring Health

Clinical Safety Officer

Job Posted 14 Days Ago Posted 14 Days Ago
Be an Early Applicant
Easy Apply
Remote or Hybrid
Hiring Remotely in USA
Senior level
Easy Apply
Remote or Hybrid
Hiring Remotely in USA
Senior level
The Clinical Safety Officer will oversee safety monitoring for human research, ensuring compliance with regulations while improving safety processes for digital mental health tools.
The summary above was generated by AI
Our mission: to eliminate every barrier to mental health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

We are looking for a Clinical Safety Officer to join our Health Economics & Outcomes Research team. You will own the operational and strategic oversight of safety monitoring for human use research, and lead the qualitative research activities to train, evaluate, and improve the safety and efficacy of the next generation of digital mental health tools.

What you’ll be doing

  • Collaborate with data and engineering teams, using your clinical expertise to improve automated identification and response to clinical risk events in text data from digital tools
  • Develop and maintain the comprehensive safety monitoring plan across research studies developing the next generation of digital mental health tooling
  • Oversee adverse event (AE) and serious adverse event (SAE) management, ensuring collection, evaluation, and reporting per ICH-GCP and local regulations
  • Interface with IRB, DSMB, and other safety monitoring boards
  • Train study teams on safety processes, reporting timelines, and GCP requirements; serve as the escalation point for safety issues
  • Conduct qualitative interviews with participants to capture real-world clinical safety and efficacy insights and refine monitoring protocols
What success looks like in this role:
  • Developing and owning the processes to ensure safety in human use research
  • 100% on-time submission of safety reports to IRB/DSMB
  • High satisfaction scores from IRB/DSMB and internal stakeholders on safety documentation and responsiveness
  • Driving observational coding studies to completion
  • Translation of participant interview findings into clinical insights that inform tool development
What we expect from you
  • Licensed Psychologist (PhD or PsyD) with 5+ years of post-licensure experience
  • 2+ years of clinical safety oversight experience, ideally in digital health or AI-enabled tools
  • Demonstrated experience coding live clinical sessions or transcripts to evaluate treatment fidelity and annotate key therapeutic processes
  • Prior experience engaging with IRB, DSMB, or other safety monitoring boards
  • Excellent verbal and written communication skills; able to translate complex safety findings for varied audiences
What we’d love to see (Bonus)
  • Hands-on experience with qualitative research methods—interview design, moderation, and thematic analysis
  • Background in deploying automated safety monitoring or alerting systems
  • Publications or presentations on patient safety or digital health research
  • Passion for advancing AI ethics and safety in clinical settings

The target base salary range for this position is $120,000 - $150,250, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

  • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
  • Employer sponsored 401(k) match of up to 2% for retirement planning
  • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
  • We offer competitive paid time off policies including vacation, sick leave and company holidays.
  • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
  • Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. 
  • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
  • Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
  • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
  • Up to $1,000 Professional Development Reimbursement a year.
  • $200 per year donation matching to support your favorite causes.

Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.

Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health: Our Values

Our privacy policy: https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Top Skills

AI
Digital Health

Similar Jobs at Spring Health

7 Hours Ago
Easy Apply
Remote or Hybrid
USA
Easy Apply
Senior level
Senior level
Artificial Intelligence • Healthtech • Telehealth
Manage end-to-end clinical study activities, ensuring compliance and quality. Oversee timelines, budgets, and project performance. Support cross-functional teams in mental health research.
Top Skills: Fda/Ema RegulationsGCP
7 Hours Ago
Easy Apply
Remote or Hybrid
USA
Easy Apply
Mid level
Mid level
Artificial Intelligence • Healthtech • Telehealth
Drive the sales process, manage client relationships, expand revenue, and collaborate with teams to meet annual revenue targets. Requires strong communication and prospecting skills.
Top Skills: Google Office Suite
Yesterday
Easy Apply
Remote or Hybrid
USA
Easy Apply
Senior level
Senior level
Artificial Intelligence • Healthtech • Telehealth
This role involves managing IT compliance, supporting audit processes, vendor risk management, and enhancing security policies to ensure adherence to various regulations.
Top Skills: GdprHipaaHitrustIso 27001Iso 42001Itgc-SoxSoc 2

What you need to know about the Chennai Tech Scene

To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
By clicking Apply you agree to share your profile information with the hiring company.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account