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The position ensures that the LMS and related tools operate effectively, remain compliant, and continuously evolve to meet organizational learning needs. It bridges technology, compliance, and user experience.
Key Responsibilities- System Validation & Compliance: Lead and execute validation processes for LMS updates, ensuring all changes meet regulatory and organizational standards.
- Impact Analysis & Testing: Assess how system changes affect administrative workflows and interfaces, and create test scripts to guarantee smooth functionality.
- Continuous Improvement: Identify and implement features that enhance learner experience and business efficiency, while maintaining compliance.
- Collaboration & Support: Work closely with IT, product owners, and stakeholders to plan enhancements, resolve technical issues, and mentor LMS administrators.
- Incident Management: Handle service requests and incidents (e.g., via ServiceNow), ensuring timely resolution and knowledge sharing.
- Innovation & Learning: Stay updated on LMS trends, instructional design methods, and compliance requirements to drive improvements.
You’re the right fit if:
You hold a Bachelor's degree in Business Administration, Data Science, Information Technology, Quality Management or minimum 4 years of experience with Vocational Education in Compliance-Related Tool Administration, Training Administration in a highly regulated industry or equivalent.
You are proficient in Cornerstone LMS administration with extensive hands-on experience and strong knowledge of LMS Administration processes - Mandatory
You have excellent troubleshooting and analytical skills, with the ability to break down complex LMS challenges.
You have experience with UAT (user acceptance testing) , IQ/OQ/PQ,, release management, test scripts.
You communicate effectively in professional-level English (speaking and writing), able to explain technical concepts to non-technical audiences.
You have excellent communication skills, able to interact professionally with learners, managers, and business stakeholders.
Preferred Skills:
Learning Management Systems (LMS)
Validation skills
Quality Management Systems (QMS)
Training Administration
KPI Monitoring and Reporting
User Training & Support
Continuous Improvement
Data Analysis & Interpretation
Regulatory Requirements
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
How we work at Philips
Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart
Our commitment to inclusion and diversity
At Philips, we provide equal opportunities to all our employees and to all eligible applicants for employment in our company , irrespective of age, color, disability, nationality, race, religion, gender, sexual orientation (LGBTQ +), and all aspects that make individuals unique. Encouraging diversity and fostering inclusion are key to our mission of improving the lives of 2.5 billion people a year by 2030 through meaningful innovation. We have fair, transparent, and clear employee policies which promote diversity and equality, in accordance with currently applicable law. For, we believe that life is better when #youareyou.
Our hybrid working model is defined in 3 ways:
We believe in the importance of impactful collaboration: There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.
We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.
We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.
Philips Chennai, Tamil Nadu, IND Office
Cambridge Tower, Ramanujan IT Park, Tharamani, Rajiv Gandhi, LLP5th Floor, Chennai, Tamil Nadu, India
