Consulting Director, Value Management & Innovation

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
As a Consulting Director of Value Management & Innovation, you will lead the development and execution of CNA's enterprise value realization strategy. This role is pivotal in quantifying business outcomes from technology investments and enabling data-driven decision-making across portfolios. You will partner with senior leaders to embed value frameworks, drive benefit realization, and foster innovation through structured experimentation and emerging technology assessments.
JOB DESCRIPTION:
Essential Duties & Responsibilities:

• Lead the design and enterprise adoption of CNA's value framework for Technology , including scorecard methodologies, OKRs/KPIs, and benefit realization dashboards using tools like Power BI and Tableau.

• Establish and implement value assessment capabilities to measure the value of technology investments by streamlining and standardizing tracking and monitoring mechanisms.

• Evaluate initiatives through quantitative and qualitative analysis in collaboration with business and Technology leaders.

• Act as the enterprise value realization lead, accountable for end-to-end benefit tracking across technology products, projects, and value streams.

• Convene and lead cross-functional teams to conduct analyses and identify appropriate scoring measures.

• Communicate and report to senior business and technology leaders on innovation and benefits trends, providing operational statistics and insights.

• Lead a nd develop a high-performing team of Value Specialists, fostering a culture of continuous improvement and strategic alignment.

• Engage in ongoing learning about supported business areas, technology capabilities, and innovative business solutions.

• Perform additional duties as assigned.

Reporting Relationship: Typically reports to AVP and above.
Skills, Knowledge & Abilities:

• Proven ability to craft and align OKRs and KPIs with business and Technology leaders, and to operationalize their measurement, monitoring, and reporting.

• Skilled in translating financial and operational data into strategic insights that inform executive decision-making and drive value realization.

• Demonstrates professional maturity and a consultative approach to lead complex value discussions and benefit tracking across portfolios.

• Builds rapport and credibility as a strategic partner across business units and Technology teams, fostering collaboration and trust.

• Navigates complex business environments with a deep understanding of value drivers and strategic priorities.

• Advises senior leadership to foster strategic alignment and influence enterprise-level decisions.

• Communicates effectively with senior stakeholders through strong interpersonal, presentation, and written communication skills.

• Proactively identifies and applies emerging trends and technologies to drive innovation and continuous improvement.

• Experienced in agile environments with familiarity in SAFe or similar frameworks, and an entrepreneurial mindset.

• Manages multiple priorities in dynamic settings with strong project planning, organization, and execution skills.

Education & Experience:

• Bachelor's degree required; Master's preferred in a related discipline, or equivalent.

• Minimum of eight years of related work experience in value management, portfolio management, solutions management, financial analysis, or business relationship management.

• Strong leadership ability and application of concepts in financial analysis, accounting, innovation management, and cross-team effectiveness.

• Experience organizing and monitoring OKRs and KPIs, managing cost-benefit analyses, and tracking benefit measures.

• Experience managing corporate innovation programs preferred.

• Insurance industry experience preferred.

• Applicable certifications preferred.

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I n certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia , California, Colorado, Connecticut, Illinois , Maryland , Massachusetts , New York and Washington, the national base pay range for this job level is $97,000 to $189,000 annually.Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com .
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact [email protected] .