Validates customer purchase orders against quotations and technical specifications, resolves discrepancies, coordinates project kickoffs and order execution, and manages communications with internal and external stakeholders. The role enters orders into MTMS, prepares MIS reports, documents deviations, provides accurate order acknowledgements and delivery dates, and ensures contract compliance throughout the order lifecycle.
Company Description
Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide.
Our purpose is Keeping the World Flowing for Future Generations.
- Validate customer Purchase Orders (POs) against quotations and project specifications to ensure accuracy; collaborate with Inside Sales and Engineering to resolve discrepancies and maintain contract integrity.
- Review, comprehend, and execute commercial and technical specifications to ensure full compliance with the scope of work outlined in each PO.
- Schedule and conduct project kickoff meetings with Rotork personnel for large and/or complex orders to establish clear expectations and project parameters.
- Coordinate with regional sales and service teams to ensure seamless order execution and delivery.
- Generate and distribute Management Information System (MIS) reports to relevant stakeholders.
- Document and communicate any deviations, assumptions, or exceptions to customer specifications with appropriate justification and approval.
- Execute order entry into MTMS with meticulous attention to detail and accuracy to prevent downstream complications.
- Deliver professional customer service to internal and external stakeholders, including timely order acknowledgements, accurate promise dates, and proactive communication regarding order status, updates, and potential delays.
- Execute additional responsibilities as directed by supervisor.
- Bachelor's degree in engineering (Electrical, Electronics, or Mechanical)
- Minimum 3+ years of experience in Contracts Management, Project Management, or related field
- Demonstrated proficiency in reviewing and validating Purchase Orders and technical specifications
- Strong understanding of commercial and technical contract requirements
- Experience with order management systems and MIS reporting
- Excellent written and verbal communication skills
- Proven ability to manage multiple stakeholders and coordinate across teams
- Strong attention to detail and organizational skills.
- Experience in the industrial automation, valve, or actuator manufacturing industry
- Familiarity with project kickoff processes and project management methodologies
- Knowledge of contract compliance and risk mitigation
- Experience with ERP or similar enterprise management systems
Rotork Chennai, Tamil Nadu, IND Office
Chennai, Tamil Nadu, India
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