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At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain is seeking a motivated Imaging Supervisor to join our Digital Solutions team. In this role, you will be responsible for the end-to-end supervision of imaging operations, ensuring that document preparation, scanning, and indexing meet our rigorous quality and productivity standards.
In this role, you will:
Drive Operational Excellence: Supervise daily imaging workflows—including document preparation, scanning, and indexing—to consistently meet or exceed productivity targets and Service Level Agreements (SLAs).
Lead and Develop Talent: Manage team performance by conducting training, monitoring skill development, and overseeing shift schedules to ensure a motivated and high-performing workforce.
Ensure Quality and Compliance: Execute regular quality audits and enforce Standard Operating Procedures (SOPs) to maintain strict adherence to data security, organizational policies, and client-specific requirements.
The ideal candidate will have:
3–5 years of experience in imaging or digitization operations, with at least 1–2 years in a supervisory or team lead capacity.
Strong technical knowledge of document imaging workflows, scanning equipment, and records management principles.
Proven ability in problem-solving and people management, specifically in high-pressure environments with strict deadlines.
Bachelor’s degree or equivalent professional work experience; familiarity with Lean or Six Sigma frameworks is preferred.
Are you ready to lead the future of digital transformation? Click "Apply Now" to join the Iron Mountain team!
Category: Operations Group