Corp Security

Posted 3 Days Ago
Be an Early Applicant
Remote
7+ Years Experience
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
At MetLife, we’re a purpose-driven company that helps our customers build a more confident future.
The Role
Monitoring internal and external threats, analyzing data, providing reports, coordinating responses, and ensuring the safety and security of facilities and traveling associates.
Summary Generated by Built In

Description and Requirements
Position Summary
This role is a hybrid role that is responsible for monitoring both internal and external threats to our people, brand, and assets. Internally, it is monitoring and responding to security alarms, camera feeds, and other security systems to ensure the safety and security of our facilities. Externally, it is also responsible for monitoring and analyzing external threats to traveling associates and the organization's physical security. This includes monitoring various sources of information, analyzing data, and providing timely and accurate reports to management. This role requires a keen eye for detail, the ability to quickly assess and respond to potential security threats, and excellent communication skills for coordinating tactical responses to threats and events.
Job Responsibilities

  • Threat Monitoring: Monitor and analyze external threats to the organization's physical security using the various intelligence tools, news outlets, and other relevant sources.
  • Reporting: Prepare detailed reports on identified threats, assessments, and recommended response actions, ensuring that relevant stakeholders are informed in a timely manner.
  • Intelligence Sharing: Work closely with other members of the MSOC and Global Intelligence teams to ensure we are providing the right detail, to the right stakeholders, at the right time.
  • Traveler Outreach: Evaluate potential event impact on MetLife travelers and provide support by communicating event details to them and confirming their wellbeing.
  • Alarm Monitoring: Continuously monitor alarm systems to identify potential incidents around the perimeter or critical areas of our facilities.


  • Incident Response: Promptly assess and respond to alarms and security incidents. Use video analysis software to gather information after an incident and submit to internal security leadership with any findings.
  • Communication: Maintain clear and effective communication with on-site security personnel and relevant stakeholders.
  • Incident Documentation: Accurately document all incidents, alarms, and actions taken in detailed reports.
  • Device Status Monitoring: Regularly check the system status for end devices like panels and cameras to ensure they are functioning correctly.
  • Alarm Trend Identification: Assess trends in false alarms to identify hardware that may need to be repaired or replaced, and work with the MSOC Project Lead to ensure a solution is reached.
  • Troubleshooting: Evaluate mass device outages and attempt to resolve them with service restarts on Comm or Recording servers.
  • Documentation Creation: Create or update job aids, SOP's, runbooks, etc, as the various functions mature and evolve.


Education, Technical Skills & Other Critical Requirement
Education

  • IT Graduate


Experience
(In Years)

  • Total of 8-10 years of Experience with at least 6 years in corporate security
  • Hands on work experience on Tools like XSOAR or IBM Q-RADAR or Splunk, etc.
  • Must process problem solving, planning, and analytical skills to drive continuous improvements


Technical Skills

  • Expertise in Access Control and Video Management System Thorough knowledge of Service Now applications
  • Experience and knowledge of monitoring external threats
  • Prior experience in managing Incident helpdesk / Incident management work is preferable
  • • Intermediate MS Office skills


Other Critical Requirements Like Voice/ Non-Voice for Insurance Ops

  • Excellent communication skills
  • Preferably CISSP Certified


#BI-Hybrid

Top Skills

It
The Company
HQ: New York, NY
43,000 Employees
Hybrid Workplace
Year Founded: 1868

What We Do

Named one of Fortune’s “World’s Most Admired Companies,” MetLife is leading the global transformation of an industry we’ve defined for more than 150 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond.  With operations in more than 40 markets and leading positions across the globe, MetLife’s building a workforce of diverse and empowered voices that all belong.  Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.

Why Work With Us

At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.

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MetLife Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together

Typical time on-site: Flexible
Hyderabad, IN
Mumbai, IN
Pune, IN

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