As a Creative Operations Specialist, you'll onboard users, maintain reports, improve processes, and support teams using Workfront to enhance workflows.
Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
Discover Impactful Work:
As a Creative Operations Specialist, you will champion your assigned Pods and Squads, driving adoption of Workfront processes, accurate reporting, and efficient workflows. You’ll be the first point of contact for onboarding, support, and process improvements while helping teams take advantage of new system functionality.
A day in the Life:- Onboard, train, and support new users on Pod/Squad processes.
- Maintain templates, reports, and dashboards to track operational metrics.
- Cascade enterprise-level process and system changes.
- Provide first-line technical support and escalate issues as needed.
- Keep process and template documentation current.
- Stay up to date on Workfront releases; test and recommend new features for adoption.
- Partner with Pods/Squads to refine workflows and improve efficiency.
- Support onboarding of new groups into Workfront with training and templates.
- Gather user feedback and share with the System Administrator for enterprise improvements.
- Strong knowledge of Workfront functionality and workflows.
- Effective trainer and communicator across user levels.
- Organized and detail-oriented with reporting accuracy.
- Proactive in spotting process gaps and suggesting improvements.
- Collaborative with ability to escalate and partner effectively.
- High school diploma or equivalent required.
- 2+ years with Workfront or similar project management tool.
- Proven ability to create reports, dashboards, and templates.
- Experience in training, onboarding, or process support.
- Exposure to process improvement or workflow documentation preferred.
- Strong verbal and written communication skills.
- Analytical approach with reporting proficiency.
- Ability to manage multiple priorities in a fast-paced environment.
- Desire to learn new system functionality and apply findings to team processes.
Top Skills
Project Management Tools
Workfront
Thermo Fisher Scientific Chennai, Tamil Nadu, IND Office
Sun Centre, No. 2, Tank Bund Rd, Nungambakkam, Chennai, Tamil Nadu, India, 600034
Similar Jobs
Artificial Intelligence • Enterprise Web • Information Technology • Productivity • Sales • Software • Database
As a Senior Backend Engineer, you'll design scalable backend endpoints, mentor team members, and improve software quality in a cross-functional team.
Top Skills:
AnsibleDockerElasticsearchKubernetesMongoDBNode.jsReactRedisReduxRubyRuby On RailsTerraform
Cloud • Information Technology • Productivity • Software • Automation
Design and manage AWS database solutions including MySQL and PostgreSQL, monitoring performance, ensuring high availability, and implementing backup strategies.
Top Skills:
Aurora MysqlAWSCloudwatchLinuxMongoDBMySQLPostgresRdsRds Mariadb
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Strategic Territory Director will develop sales strategies in India, oversee the sales lifecycle, manage customer relationships, and conduct market analysis for growth.
Top Skills:
CRMManetRf NetworkingTactical Radio TechnologiesWireless Communications
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
