Develop, design, code, and enhance scalable software components using modern frameworks and agile practices. Collaborate with cross-functional teams to translate requirements into solutions, troubleshoot technical issues, maintain existing systems, document development processes, and support junior team members. The role requires independent performance, subject-matter expertise, and proficiency in Genesys Contact Center QM.
Project Role : Custom Software Engineer
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : Genesys Contact Center QM
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Custom Software Engineer, your day involves creating tailored software solutions by designing, coding, and improving various components within systems or applications. You engage in collaborative environments that emphasize agile methodologies, ensuring the delivery of scalable and efficient software that meets unique business requirements. Your role is dynamic, requiring adaptability and continuous innovation to enhance system performance and functionality.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand project requirements and translate them into effective software solutions.
- Maintain and update existing software components to improve reliability and performance.
- Document development processes and code changes to support knowledge sharing and future maintenance.
- Assist junior team members by providing guidance and support to foster their professional growth.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Genesys Contact Center QM.
- Strong knowledge of software development life cycle and agile methodologies.
- Experience in designing and implementing scalable software components.
- Ability to troubleshoot and resolve complex technical issues efficiently.
- Familiarity with integration of software modules and system components.
- Good communication skills to effectively collaborate within diverse teams.
Additional Information:
- The candidate should have minimum 3 years of experience in Genesys Contact Center QM.
- This position is based at our CODC1A - SEZ location.
- A 15 years full time education is required.
15 years full time education
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : Genesys Contact Center QM
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Custom Software Engineer, your day involves creating tailored software solutions by designing, coding, and improving various components within systems or applications. You engage in collaborative environments that emphasize agile methodologies, ensuring the delivery of scalable and efficient software that meets unique business requirements. Your role is dynamic, requiring adaptability and continuous innovation to enhance system performance and functionality.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand project requirements and translate them into effective software solutions.
- Maintain and update existing software components to improve reliability and performance.
- Document development processes and code changes to support knowledge sharing and future maintenance.
- Assist junior team members by providing guidance and support to foster their professional growth.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Genesys Contact Center QM.
- Strong knowledge of software development life cycle and agile methodologies.
- Experience in designing and implementing scalable software components.
- Ability to troubleshoot and resolve complex technical issues efficiently.
- Familiarity with integration of software modules and system components.
- Good communication skills to effectively collaborate within diverse teams.
Additional Information:
- The candidate should have minimum 3 years of experience in Genesys Contact Center QM.
- This position is based at our CODC1A - SEZ location.
- A 15 years full time education is required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Accenture Chennai, Tamil Nadu, IND Office
Chennai, India
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What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
