monday.com Logo

monday.com

Customer Success Manager

Posted 2 Days Ago
Remote or Hybrid
Hiring Remotely in Atlanta, GA
Mid level
Remote or Hybrid
Hiring Remotely in Atlanta, GA
Mid level
As a Customer Success Manager, you'll build relationships, drive product adoption, and assist teams to achieve their goals using monday.com's platform.
The summary above was generated by AI

We are monday.com, a global software company transforming how businesses run. Our product suite can adapt to the needs of diverse industries and use cases within one powerful platform, empowering ~245,000 customers worldwide to reimagine how work gets done, drive greater efficiency, and scale like never before.

With over 2,500 employees across the globe, we grow by prioritizing transparency and knowledge sharing. We care about the impact you make, not the hours you clock, so we encourage initiative, ownership, and fresh thinking. We back our people with flexible work, wellness and mental health support, and a work environment built on collaboration.

The Customer Success Team is the trusted advisor for building relationships, driving product adoption, and empowering teams to fulfill their goals. By being experts of the monday.com platform, we are able to provide a unique level of consultation and inspiration to our customers. We are an energetic, empathetic and passionate team that enjoys collaboration, taking on new challenges, and “failing forward” together in this dynamic environment.  

  • 3+ years of B2B SaaS customer success, account management or consulting experience working with accounts of various sizes
  • Superb written and verbal communication skills
  • Positive attitude, empathy, and high energy
  • Ability to take initiative and adapt
  • Prior experience in strategy consulting - advantage
  • Strong customer-facing and presentation skills with the ability to establish credibility with executives
  • Some travel included for customer visitation
  • BA or BS degree

Visa sponsorship for this role is currently not available.

monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.

Similar Jobs at monday.com

6 Days Ago
Remote or Hybrid
Atlanta, GA, USA
Junior
Junior
Productivity • Sales • Software
Manage customer engagements to enhance satisfaction and retention through high-quality support and tailored solutions for SMB clients.
Top Skills: Crm ToolsSaaS
2 Hours Ago
Remote or Hybrid
Atlanta, GA, USA
Mid level
Mid level
Productivity • Sales • Software
Seeking an experienced Account Executive to support monday Service product sales, handling full-cycle B2B SaaS sales, and relationship building with clients.
Top Skills: B2B SaasEsmItsm
2 Hours Ago
Remote or Hybrid
Atlanta, GA, USA
Mid level
Mid level
Productivity • Sales • Software
The Account Executive will focus on B2B SaaS sales, especially in Agile development solutions, handling the full sales cycle and expanding product knowledge while maintaining strong customer relationships.
Top Skills: Agile Development SoftwareB2B Saas

What you need to know about the Chennai Tech Scene

To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account