Gather stakeholder requirements and design, configure, customize, and support Microsoft Dynamics 365 CRM solutions across Sales, Service, Marketing, and Field Service. Develop plugins, workflows, Power Automate flows, integrations, and Azure services. Manage data migration, testing, deployment, security, documentation, user training, and post-go-live support while collaborating with technical and business teams.
CRM Techno-Functional Consultant
Key Skills
- Microsoft Dynamics 365 CRM
- Sales, Service & Marketing Modules
- Power Platform (Power Apps, Power Automate, Power BI)
- Dataverse Configuration & Customization
- C#, .NET, JavaScript
- Plugins & Custom Workflows
- API & Third-Party Integrations
- Data Migration & Data Management
- Azure Services (Logic Apps, Functions)
- Security Roles & Access Management
- Agile / Scrum Methodology
- Stakeholder & Requirement Management
Skills & Responsibilities
- Gather, analyse, and document business requirements from stakeholders
- Design and implement Microsoft Dynamics 365 CRM solutions (Sales, Service, Marketing, Field Service)
- Configure and customize entities, forms, views, workflows, business rules, and dashboards
- Develop and maintain plugins, workflows, Power Automate flows, and custom integrations
- Perform data migration, data mapping, and data validation activities
- Integrate Dynamics 365 with third-party systems using APIs, Power Platform, and Azure services
- Provide functional and technical support during implementation and post-go-live
- Prepare functional design documents (FDD), technical design documents (TDD), and solution architecture
- Conduct system testing, UAT support, and deployment activities
- Train end users and provide documentation and knowledge transfer
- Ensure best practices, security roles, compliance, and performance optimization
- Collaborate with developers, architects, project managers, and business teams
Location: Remote/ Thane
BE./B.Tech/BCS/BCA/BSc.IT or Master’s Degree in Computers/Information Technology discipline
Certification:
Microsoft Dynamics 365 / Power Platform certifications
Similar Jobs
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
Develop and maintain production-ready Java backend services using test-driven development, microservices architecture, and cloud technologies. Collaborate with engineering and product teams, troubleshoot technical issues, improve scalability and performance, and participate in code reviews and CI/CD practices. The hybrid role requires working virtually and in person at a TransUnion office at least two days per week.
Top Skills:
Amazon Web Services (Aws)SparkBigQueryGerritGitGoogle Cloud Platform (Gcp)HarnessHibernateJavaMapreduceNosql DatastorePythonSpring BootSQLVue
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
Lead independent manual and automated quality assurance testing for software projects. Develop and contribute to Java-based automation frameworks using BDD, Cucumber, Selenium, and related tools. Execute diverse tests, analyze failures, identify root causes, manage defects through closure, and ensure accurate test documentation. Collaborate with developers on feature-branch certification, apply AI tools, and support agile delivery while maintaining quality, timelines, and customer-focused technology solutions.
Top Skills:
Ai ToolsAmazon EksBddCucumberDevOpsDockerGoogle Cloud Platform (Gcp)JavaJmeterKubernetesSeleniumTest Management Systems
Automotive
Leads global supplier warranty recovery operations, analyzing claims, recovery trends, costs, and performance metrics. Manages supplier engagement, overdue recoveries, invoices, reconciliations, forecasts, dashboards, and monthly reporting. Partners with Finance, Warranty, Purchasing, Quality, Manufacturing, and Data Analytics teams to identify recovery opportunities, monitor financial targets, resolve bottlenecks, and recommend corrective actions to reduce warranty costs.
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
