Job Description
Become an integral part of our Product Analyst for Privacy Product team! Each day will be unique - bring a positive attitude, entrepreneurial spirit and get ready to roll up your sleeves. This position is an essential part of the team and will have exposure to several aspects of running a banking office.
Job Summary:
As a Product Analyst for Privacy Product at JPMorgan Chase within the Consumer & Community Banking- Data and Analytics, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job Responsibilities:
- Maintain progress against product roadmaps, balancing internal and client demands with release schedules.
- Collect tactical requirements from product and internal sources, translate them into actionable material for releases, and shepherd them through the delivery process to meet client expectations.
- Help internal clients solve problems and craft viable solutions that align with the published plan.
- Work closely with IT partners to ensure product demands are understood from a development perspective and that products are delivered according to a published timeline.
- Within the Agile Scrum development methodology:
- Understand the true business need by working with the end-user community. Create and document user stories to clearly convey requirements and acceptance criteria to developers and testers.
- Actively participate in the agile team, including agile scrum ceremonies and meetings. Coordinate and execute UAT testing to match design requirements with produced results and ensure key deliverables support a full view of User Testing.
- Support internal and external teams for integrated testing needs. Support Pilot and Production validation testing, if needed.
- Work with the training team to produce and deliver training materials. Develop communication and presentations for executive leadership.
- Understand the broader Privacy Product and how applications cross-impact each other to maintain a complete product.
Required qualifications, capabilities and skills:
- Bachelor's degree in computer science, business, or related field
- 1 to 5 years of product or related experience
- 1 or more years of experience taking client requirements and other customer-facing material and delivering a strategic roadmap
- Experience in taking product requirements and other customer-facing material and converting into agile epics and stories to support the development lifecycle.
- An understanding of the software development cycle, agile development methodology and big data management. Proven success working with a variety of internal/external teams at various levels of management
- Experience with technical concepts and working with technical staff as needed. Ability to work independently and develop creative ways to achieve goals
- Experience with JIRA or other tools used to support Agile development methodology.
- Knowledge of PII, metadata and other data management concepts
- Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, Visio, SharePoint, JIRA, SQL/queries
- 1 or more years of experience working with Agile teams
- Proven ability to influence and communicate with stakeholders across functions
Preferred qualifications, capabilities and skills:
- Must have strong organizational and communication skills to plan, organize and schedule resources
- Thrives in a fast-paced, collaborative, team-oriented, cross-functional environment
- Capable of navigating in dynamic and complex organization environment. Excellent analytical and problem-solving skills
- Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
- Driven independent leader with the ability to discern when to escalate appropriately
- Demonstrated ability to handle multiple priorities on tight deadlines without compromising quality
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
