The role involves defining and leading the Windows patch management strategy, enhancing team capabilities, and ensuring security compliance while managing diverse environments and automation improvements.
JD We're seeking a Senior Windows Patching Lead who combines deep technical expertise in SCCM with strategic thinking and proven leadership. You'll define our patch management strategy, drive operational excellence, and shape how we balance security compliance with service stability across the enterprise. This role requires someone who can influence at senior levels while keeping hands-on when needed. Key Responsibilities • Own the enterprise-wide Windows patching strategy, aligning with business objectives, security posture, and service commitments • Lead and develop the patching team, building capability in both technical skills and service delivery mindset • Design robust patching frameworks that account for diverse environments—production, development, legacy systems—with appropriate risk controls • Anticipate organizational change impacts (mergers, cloud migration, infrastructure shifts) and evolve patching approaches accordingly • Partner with Security, Change Management, and Application teams to balance competing priorities and dependencies • Drive automation and tooling improvements beyond SCCM—exploring orchestration, testing frameworks, and reporting solutions • Establish meaningful metrics and reporting that demonstrate value to senior stakeholders • Lead incident response and problem management for patching-related issues, conducting root cause analysis and implementing preventive measures • Represent patch management in CAB, service reviews, and strategic planning forums What We're Looking For
Top Skills
Automation
Orchestration
Reporting Solutions
Sccm
Windows
Hexaware Technologies Chennai, Tamil Nadu, IND Office
MCN Nagar Ext, MCN Nagar Extension, Thoraipakkam, Chennai, Tamil Nadu, India, 600097
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What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
