Provides desktop and payroll analyst support as part of the Payroll team. The description does not specify detailed responsibilities, technologies, qualifications, salary, travel, or clearance requirements.
Job Responsibilities:
- Endpoint Management & Deployment:
- Manage and configure Microsoft Endpoint Manager (Intune) and Windows Autopilot.
- Configure, test, and deploy hardware and software to users both locally and remotely
- Oversee Laptop/Desktop imaging including installations of all appropriate applications and security layers
- Diagnoses and resolves problems related to the operation of PCs on the network
- Administer and enforce compliance policies and configuration profiles.
- Oversee application packaging, deployment, and Windows update policies.
- Troubleshoot and support hardware/software issues on Windows OS.
- ManageEngine Desktop Central:
- Configure and manage endpoint devices using ManageEngine Desktop Central.
- Automate patch management, software deployment, and asset management.
- Monitor and optimize system performance and security.
- Networking Support L1:
- Identify and respond to network alerts and outages and perform initial analysis of network performance issues.
- Verify network device status and interface utilization, Check interface status, link failures, and bandwidth usage.
- Identify and troubleshoot network-related incidents including DNS, DHCP, IP conflicts, VPN access, and wireless connectivity issues.
- Coordinate with Network Operations teams for escalation and resolution of complex network problems.
- Support network infrastructure moves, additions, and changes, including workstation and peripheral connectivity.
- Configure, troubleshoot and support Video Conferencing systems used for corporate broadcasts
- Collaboration & Documentation:
- Work closely with IT Security, Infrastructure, and Service Desk teams.
- Maintain detailed documentation, SOPs, and knowledge base articles.
- Provide solutions to user issues by identifying problems, train users in basic problem resolution and understanding how to make efficient use of their PCs
- Respond to user requests and service issues in a timely and professional manner
- Create, monitor, update, and close tickets using Service Now ticketing system
- Adhere to Black Box corporate, technology and security policies at all times while performing daily functions
- Remain current on technical and operational details concerning PC products and support
- Technical Skills:
- Deep understanding of Windows 10/11, Office 365, and MDM policies.
- Knowledge of Microsoft Entra ID (formerly Azure AD), Group Policy, and endpoint security practices.
- Experience with virtual desktop administration (e.g., Windows 365, Citrix).
- Extensive experience with Win 10/11 OS – Control panel, System settings, networking, device manager.
- Microsoft Outlook, Word, Excel, Cisco AnyConnect, CrowdStrike, backup tools
- Microsoft Outlook – OST/PST, Email Profiles, Shared Folders, Archives, Add-on’s and Webmail.
- Networking – IP, DHCP, DNS, Switches, Routers, Firewalls, VPN, Tokens, WiFi, Hotspots & Nic’s.
- Active Directory Password resets and User properties.
- Working knowledge of Microsoft Teams audio/video conferencing systems
Similar Jobs
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Supports Pfizer CentreOne’s inside sales and marketing activities by reviewing and routing marketing-qualified leads, executing outreach sequences, documenting activity in Salesforce, and assisting with campaigns, content, meetings, reporting, and marketing projects. The role develops commercial expertise across marketing, inside sales, and business development while progressing leads toward initial meetings and BD handoff.
Top Skills:
HubspotExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft SharepointMicrosoft TeamsMicrosoft WordSalesforce
Automotive • Hardware • Robotics • Software • Transportation • Manufacturing
Designs, develops, tests, troubleshoots, and debugs electrical hardware for automotive electronic systems. Responsibilities may include analog, digital, power, memory, integrated circuit, and microcontroller design; electrical testing; EMC compliance; functional safety and ASIL requirements; structured problem solving; simulation; customer interface; and adherence to automotive development, quality, environmental, and safety processes.
Top Skills:
8D Problem SolvingAnalog CircuitsAsil Functional SafetyAutomotive ElectronicsDigital CircuitsElectrical Circuit TestingElectrical SimulationEmcIntegrated CircuitsMemory CircuitsMicrocontrollersPower Electronics
Fintech • Legal Tech • Software • Financial Services • Cybersecurity • Data Privacy
Supports payment-system workflows across client onboarding, product enhancements, production support, testing, and releases. Gathers and documents requirements, creates user stories and process flows, coordinates cross-functional stakeholders, supports UAT and defect resolution, investigates production issues, tracks risks and dependencies, and manages operational handovers. Requires flexibility for urgent production issues and planned releases.
Top Skills:
AgileAzure DevopsJIRA
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
