The Director of Revenue Operations leads a team to enhance revenue processes, oversee pricing and proposals, and improve sales efficiency in healthcare or technology sectors.
Job Summary & Responsibilities
Job Title/Role: Director – Revenue Operations
Mode of hire: Full-Time
Base Location: Guindy, Chennai
Mode of work: Remote
Shift Timing: General Shift (EST Overlap is required)
Experience: 10 – 15 Years
Reports to: VP of RevOps
Department: RevOps
About the Role
A strategic and execution-focused leader with 10+ years of experience in Revenue Operations, Pre-Sales, or Commercial Strategy within healthcare or technology environments.
The ideal candidate brings a strong understanding of sales processes, deal structuring, pricing strategy, and cross-functional execution. This role requires the ability to build and scale a high-performing RevOps and Pre-Sales function, driving consistency, visibility, and commercial rigor across all healthcare opportunities.
Roles and Responsibilities
- Establish and lead a Revenue Acceleration function, supporting pre-sales, deal structuring, and sales enablement across business lines
- Define and implement scalable processes for RFPs, proposals, scoping, and pricing, ensuring consistency and quality across all deals
- Drive deal governance and commercial rigor, including structured deal reviews, pricing validation, and enterprise SOW oversight
- Partner with Sales leadership to improve win rates, deal velocity, and pipeline conversion through better structuring and positioning
- Oversee scoping and pricing frameworks, ensuring alignment with business strategy, margin expectations, and delivery capabilities
- Build and manage Salesforce workflows and reporting structures, ensuring accurate data capture, pipeline visibility, and process adherence
- Develop and maintain pipeline dashboards, performance metrics, and deal insights, highlighting trends, risks, and opportunities
- Act as a bridge between Sales, Product Engineering and Delivery, ensuring alignment between what is sold and what can be delivered
- Lead and mentor a cross-functional offshore team (RFP, pricing, sales enablement), driving performance, accountability, and capability building
- Drive standardization and continuous improvement across tools, templates, pricing models, and sales enablement assets
Core Skills
- Strong understanding of revenue operations, sales processes, and deal lifecycle management
- Commercial acumen with experience in pricing strategy and deal structuring
- Structured problem-solving and ability to drive process transformation
Technical Skills
- Strong experience with CRM systems (e.g., Salesforce) and workflow design
- Proficiency in data analysis, reporting, and dashboarding
- Familiarity with pricing models, financial analysis, and sales tools
Competencies
- Strong leadership
- Cross-Functional Collaboration
- Excellent stakeholder management across Sales, Delivery, and Leadership
- High ownership, accountability, and ability to operate in a fast-paced environment
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