Job Requirements
Responsibilities:
- Deep understanding and experience using the MS D365 FO Platform
- Manage the change control management process of future changes, releases, updates and enhancements of the D365 environments: Production, UAT and Development.
- Work with internal and external partners to develop and deploy quality enhancements in accordance with industry best practices and company processes; solutions will include D365 modifications, reporting and integrations with legacy applications.
- Experience with relational Databases, SQL and Data modelling.
- Experience with Azure DevOps and an understanding of source control versioning and branching.
- Ability to independently lead technical design sessions and develop detailed technical solution documentation that is aligned with current business objectives and the application landscape
- Excellent analytical, communication and technical skills combined with excellent planning and organizational skills
- Identify continuous improvement opportunities for assigned systems and processes.
- Assist in the supporting applications, features, functions, systems and in the configuration, updates, and upgrades to D365.
- Coordinate and lead user acceptance tests with the business units and end users against business requirements.
- Partner with internal and external support teams to resolve any D365 issues or bugs.
- Provide end user guidance, documentation and assist users with day-to-day issues, problems, and questions.
- Stay abreast of D365 enhancements, adapt quickly, and self-learn.
Qualifications/ Experience:
- B.A. or B.S. Degree in Computer Science, IS, IT or related field, or equivalent combination of education and work experience.
- 5 – 7 years of total IT experience.
- 5 years of experience with D365 F&O (formerly AX) development.
- D365 CRM Experience
- Experience and understanding of other related Microsoft Products – PowerApps, PowerAutomate.
- Knowledge of Azure Infrastructure, capabilities, and cloud basics.
- Works well in team setting and individually.
- Strong communication and customer service skills.
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