Cleo
EDI Senior Implementation Engineer - Night Shift
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Top Skills:
Ansi X12As2Edi MappingEdifactFlat FilesFtpHTTPSftpXML
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The Senior Support Engineer will manage EDI environments, troubleshoot customer issues, and ensure effective communication and problem-solving for data-related EDI challenges.
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Cloud • eCommerce • Information Technology • Professional Services • Software
The role involves managing the Cleo B2B Cloud environment, troubleshooting EDI issues, and providing support to customers while collaborating with internal teams.
Top Skills:
Ansi X12As2EdiEdifactFtp/SHttp/SSftpSQLXML
The Position
Cleo is looking for a Senior Implementation Engineer - Night Shift to join our Professional Services team to provide implementation and consulting services to our customers. Ideal candidates possess must possess good knowledge on working with EDI/B2B integration products, EDI mapping and communication protocols like AS2, SFTP etc.
What You Will Be Doing
Requirements
Cleo is looking for a Senior Implementation Engineer - Night Shift to join our Professional Services team to provide implementation and consulting services to our customers. Ideal candidates possess must possess good knowledge on working with EDI/B2B integration products, EDI mapping and communication protocols like AS2, SFTP etc.
What You Will Be Doing
- Design end to end integration solutions for Cleo cloud customers.
- Work with customer to understand the business requirements.
- Develop EDI maps and business processes.
- Create communication setups with trading partners for AS2, SFTP.
- Create Unit test plan and perform unit testing.
- Assist with System Integration testing and User Acceptance testing and resolve issues.
- Conduct performance testing for high volume customers and fine tune integrations to achieve desired performance.
- Create support documentation and transition the project to support.
- Create go-live plan and warranty support plan.
- Work effectively with other internal departments to ensure the highest level of support for customers.
- Exhibit a sense of ownership of customer systems and work on issues until completely resolved
- Handle multiple projects simultaneously within established time constraints
Requirements
- 6-10 years of experience with any of the EDI integration products.
- Good understanding of ANSI X12 and EDIFACT standards.
- Experience with XML, Flat Files and Spreadsheets
- Experience with transfer protocols such AS2, FTP/s, SFTP, HTTP/s
- Experience working with REST API.
- Good understanding of SQL queries and joins.
- Team player with good written and verbal Communication skills
- Analytical and problem-solving skills
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