Employee Experience Help Strategy Program Analyst

Job Description
Develop trust- based relationships with stakeholders, lead client presentations, and mentor junior team members, all within a supportive environment that values your growth and contributions
As a EX Help Strategy Program Analyst, within our team, you will have the opportunity to lead project teams, solving complex problems and implementing solutions that are critical to our company. Your responsibilities will include managing projects, providing coaching to client teams, identifying issues and opportunities, and designing solutions. You will also work with your team to develop strategies and insights, leading efforts in process improvement, organizational change, and functional strategy. This role provides a unique opportunity to influence key business decisions and major change initiatives.
Job responsibilities

• "Own" day-to-day project management and delivery of entire engagement and impactful recommendations and provide coaching to client teams as they implement recommendations
• Scope problems, identify major issues and actionable opportunities, design solutions, and quantify potential bottom-line financial impact
• Work with team to develop work plans to test / evaluate strategies and insights which could span process improvement, organizational change, and functional strategy efforts
• Advise and influence senior leaders and business executives on key business decisions and major change initiatives
• Develop deep trust-based advisor relationships with key client stakeholders and ensure client is satisfied throughout engagement
• Lead interview campaigns, working sessions, and senior client presentations; maintain composure and presence in difficult client meets
• Lead one or more client projects, including managing multiple associates / analysts across several workstreams
• Collaborate with your team to build hypothesis sets, analyses, and roadmaps for solutions
• Develop junior team members both formally and informally, including serving as a mentor
• Identify potential roadblocks / obstacles and escalate issues as needed

Required qualifications, capabilities, and skills

• MBA or an advanced degree from a top-tier program
• 3+ years consulting experience with a top-tier management consulting firm or an internal consulting/corporate strategy team, including 1+ years managerial experience motivating and leading teams
• Strong client management and executive-level communication skills
• Ability to structure and scope complex problems and apply a range of analytical tools to develop solutions

Preferred qualifications, capabilities, and skills

• Financial services background is preferred, but not mandatory

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.