Employee Services Administrator

Job responsibilities:

• Manage daily HR Operations transactions and administrative tasks.
• Update time attendance data to payroll on monthly basis
• Conduct onboarding for new joiners.
• Create and maintain comprehensive employee personal files and records
• Manage applications and renewals for all types of work passes (e.g., EP, PVP, LTVP), working closely with external consultants.
• Support HR Business Partners in new hire induction sessions, job changes, and other HR operational administrative work.
• Maintaining employee file records including leave records, training records
• Follow up on probation reviews and prepare confirmation letters.
• Administer insurance and medical benefits for eligible employees.
• Prepare monthly HR reports for local stakeholders.
• Manage the offboarding process for departing employees.
• Resolve Workday cases promptly in line with agreed Service Level Agreements (SLAs).
• Raise purchase orders and resolve problematic invoices related to HR operations.
• Coordinate and support both internal and external HR audits.
• Participate in HR operational projects or any cross-functional initiatives.
• Liaise with relevant government bodies (e.g., Labor Department, SOCSO).
• Contribute to continuous improvement initiatives within HR operations.

Qualifications/ Experience

• Diploma or Degree in Human Resources or Management.
• Fluency in both written and spoken English and Bahasa Melayu.
• Minimum 1–2 years of experience in an HR department (MNC experience is an advantage).
• Knowledge of the Workday system is an added advantage.
• Excellent customer service, communication, and problem-solving skills.
• Highly independent, able to work under tight deadlines in a fast-paced environment.

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Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.