Engineer 3, Software Development and Engineering

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for planning and designing new software and web applications. Analyzes, tests and assists with the integration of new applications. Documents all development activity. Assists with training non-technical personnel. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less experience.

Job Description

Title: Eng 3 – Infrastructure/Cloud Engineer

Experience: 5 to 8 years

Required Skills:

• BS in Computer Science, Engineering, or relevant field
• 3+ years Linux and Windows System administration experience both physical and virtual machines (VMware, OpenStack)
  • Linux - Multipath I/O
  • Windows
    • Failover clustering
    • Multipath I/O
    • Performance analysis and troubleshooting
    • Active Directory
• Proficiency with shell scripting
• 2+ years of AWS cloud experience including (but not limited to):
  • EC2, SNS, S3, Cloud networking, IAM, Lambda
  • Containers (Kubernetes or Docker)
  • Terraform, CloudWatch
• 2+ year Python or other scripting knowledge automating tasks/operations
• 2+ years creating/maintaining CI/CD pipeline
• 2+ years experience with storage administration (NetApp on-prem preferred)
  • Array configuration
  • Experience with fiber channel zoning
  • NFS exports
• 3+ years Wide Area Network technology proficiency
  • Basic routing and switching concepts
  • Thorough understanding of VLANs, subnets, and firewall concepts
  • Ability to troubleshoot network issues and configure hosts for network use
• Ability to quickly identify and resolve network and server performance issues
• Excellent troubleshooting skills, analytical skills, and problem-solving skills
• Solid understanding of APIs and experience using them (preferable)
• Experience with monitoring and alerting tools (Nagios, Zabbix, etc.). Monitoring set-up, administration, and service checks creation
• Configuration management systems (Puppet, Ansible) – work done to automated builds
• Experience administering database servers preferable
• Experience contributing and participating in system design discussions
• Experience with cybersecurity best practices to keep servers secure from attacks
• Experience working in Agile teams
• Experience delivering media solutions for the public internet highly regarded. 

Core Responsibilities

• Collaborates with project stakeholders to identify product and technical requirements. Conducts analysis to determine integration needs.
• Designs new software and web applications, supports applications under development and customizes current applications. Assists with the software update process for existing applications and roll-outs of software releases.
• Participates in training representatives and operations staff on internally developed software applications.
• Researches, writes and edits documentation and technical requirements, including software designs, evaluation plans, test results, technical manuals and formal recommendations and reports.
• Monitors and evaluates competitive applications and products. Reviews literature, patents and current practices relevant to the solution of assigned projects.
• Provides technical leadership throughout the design process and guidance with regards to practices, procedures and techniques. Serves as a guide and mentor for junior-level Software Development Engineers.
• Works with Quality Assurance team to determine if applications fit specification and technical requirements.
• Displays in-depth knowledge of engineering methodologies, concepts, skills and their application in the area of specified engineering specialty.
• Displays in-depth knowledge of and ability to apply, process design and redesign skills. Presents and defends architectural, design and technical choices to internal audiences.
• Displays knowledge of and ability to apply, project management skills.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

5-7 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.