8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration.
We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity.
As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth.
Learn more on our company website at www.8x8.com follow our pages on LinkedIn, Twitter, Facebook and Instagram.
At 8x8 Inc. [Nasdaq:EGHT] we put communications at the heart of our business, building technology that enables global connections through real-time communications capabilities including SMS, RCS, WhatsApp, Viber, voice and video calls using APIs and Web apps. With 8x8 CPaaS, organizations globally unify omnichannel customer communications to enhance customer experience.
We seek an experienced Engineering Manager with strong technical and people management skills to lead a high-performance team of 5+ software engineers in developing scalable, high-performance .NET applications, focusing on enhancing functionality, quality, and performance of our globally distributed Messaging platform.
Reporting to the VP of Engineering, this Singapore-based role requires hands-on leadership, deep expertise in .NET Core, REST APIs, multithreading, and proven ability in coaching teams toward engineering excellence. Your previous experience as a developer and architect will be critical in establishing and maintaining high technical standards.
Responsibilities
Expand our CPaaS Global Messaging platform (SMS, WhatsApp, RCS, Viber, etc.)
Lead, mentor, and develop a strong software engineering team, promoting collaboration, innovation, and growth.
Drive delivery of new scalable, resilient, geo-distributed REST APIs and backend services.
Ensure timely feature delivery aligned with the product roadmap.
Set and maintain high design and coding standards; actively participate in design and code reviews.
Engage in architecture discussions and technical direction.
Manage resource planning and workload balancing.
Foster a positive, high-performing team culture aligned with company values.
Desired tech skills and experience
8+ years in software development building scalable services
Deep expertise in .NET Core, C#, and multithreading
Skilled in system architecture, scalable software design
Knowledge of design patterns, object-oriented programming
Async processing and caching strategies (distributed, in-memory, etc.)
Familiarity with RabbitMQ, Kafka, or similar
Proficient in T-SQL
Agile methodology experience
Experience with Containers and Kubernetes is advantageous
Qualifications
Bachelor’s/Master’s Degree in Computer Science or related field
Fluent written and verbal English
Personal Traits
Strong communicator and team player
Methodical, logical, analytical problem solver
Passionate, creative, self-driven
Work on own initiative in a dynamic and fast-paced business environment
Join us today and be part of a dynamic team that is shaping the future of messaging platforms!
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