Configure and extend Dynamics 365 CE and Dataverse using low-code and light code. Build model-driven apps, Power Automate flows, and basic C#/JavaScript customizations. Implement integrations via Web API/OData and support ALM with Git and Azure DevOps. Assist with data migration, triage defects, write technical documentation, and collaborate in Agile teams under senior guidance.
Associate Dynamics 365 CE Developer
Role purpose
As an Associate Dynamics 365 CE Developer, you’ll join a cross-functional delivery team building and enhancing Customer Engagement solutions on Microsoft Dynamics 365 and the Power Platform. You’ll configure first-party apps (e.g., Sales, Customer Service), extend Dataverse with low-code tools, and contribute to lightweight code customisations under the guidance of senior engineers. This is an early-career role with a clear development path towards a mid-level Developer.
Key responsibilities
- Configure Dynamics 365 CE and Dataverse: entities/tables, columns, relationships, forms, views, business rules, charts, dashboards and security roles.
- Build low-code components: model-driven apps and Power Automate flows (approval, data sync, notifications, exception handling).
- Contribute to code extensions with support: C# plug-ins, custom workflow actions, JavaScript/TypeScript for form logic and ribbon commands, and basic PCF controls where appropriate.
- Implement integrations using standard connectors and Web API/OData; support RESTful calls and data transformations.
- Support application lifecycle management (ALM): solution layering, environment strategy, version control (Git), deployment through Azure DevOps pipelines.
- Write clear technical documentation (solution design notes, configuration decisions, runbooks).
- Participate in Agile ceremonies; estimate tasks, provide progress updates, and raise risks early.
- Collaborate closely with functional consultants, testers and business stakeholders to refine requirements and ensure solutions meet acceptance criteria.
- Assist with data migration and quality activities (data import templates, mappings, reconciliation).
- Triage and resolve defects; contribute to root-cause analysis and continuous improvement.
Skills and experience (essential)
- Working knowledge of Dynamics 365 Customer Engagement and Dataverse concepts (tables, relationships, business rules, security model, auditing).
- Hands-on experience building model-driven apps and Power Automate flows.
- Basic proficiency in C# and/or JavaScript for Dynamics 365 extensions, with an understanding of when to choose low-code vs. code.
- Familiarity with Dynamics 365/Dataverse Web API, OData, and REST fundamentals.
- Understanding of solution management and ALM (managed/unmanaged, publishers, layers) and Git workflows.
- Exposure to Azure DevOps (boards, repos, pipelines) or comparable tooling.
- Strong problem-solving skills, attention to detail, and the ability to follow established patterns and coding standards.
- Effective communicator who collaborates well in multi-disciplinary teams and can translate technical detail into plain language.
- Commitment to inclusive, user-centred design and secure-by-default practices.
Nice to have (advantageous)
- Experience with plug-ins, custom APIs, custom connectors, or PCF.
- Exposure to Azure services (Logic Apps, Functions, Service Bus) in integration scenarios.
- Knowledge of test automation approaches (unit testing for plug-ins; UI testing concepts).
- Familiarity with customer service capabilities (queues, SLAs, routing) and/or sales processes (lead/opportunity management, forecasting).
- Experience with data import tooling and basic data quality techniques.
Behavioural competencies
- Growth mindset: actively seeks feedback, pairs with senior developers, and pursues continuous learning.
- Ownership: manages own backlog items, keeps work visible, and follows through to completion.
- Quality focus: writes maintainable configurations and code, adds meaningful comments, and supports peer reviews.
- Empathy & inclusion: designs with accessibility in mind and values diverse perspectives.
Zensar Technologies Chennai, Tamil Nadu, IND Office
1A, 9/1A, 2nd Floor, MGR Main Road, Kodandarama Nagar, Perungudi, Chennai, Tamil Nadu, India, 600096
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