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Coordinates and supervises banquet events, including setup, service execution, guest requests, team supervision, inventory monitoring, and compliance with hotel, food safety, and health standards. Works with kitchen and hotel departments to ensure timely service and exceptional guest experiences. Supports staff training and maintains cleanliness, grooming, and presentation standards.
As an F&B Executive – Banquets, you will be responsible for coordinating and supervising banquet service operations to deliver exceptional guest experiences in line with Hilton brand standards. You will work closely with the Banquet Manager, kitchen team, and other departments to ensure smooth event execution, timely service, and guest satisfaction.
Responsibilities- Coordinate and execute banquet events, including weddings, conferences, meetings, and social gatherings.
- Ensure proper setup of banquet halls, tables, chairs, linen, cutlery, crockery, and service equipment as per event requirements.
- Supervise banquet service associates and ensure adherence to service standards.
- Coordinate with the kitchen and other departments for timely food and beverage service.
- Review banquet event orders (BEOs) and ensure all guest requirements are met.
- Maintain high standards of cleanliness, hygiene, grooming, and presentation.
- Handle guest requests, feedback, and complaints professionally.
- Monitor inventory, operating equipment, and banquet supplies.
- Ensure compliance with hotel policies, food safety, and health and safety standards.
- Support team training, briefing, and development to maintain service excellence.
- Diploma or degree in Hotel Management or a related field.
- Previous experience in Food & Beverage service, preferably in banquet operations.
- Good communication, interpersonal, and guest-handling skills.
- Strong coordination, organizational, and problem-solving abilities.
- Ability to work in a fast-paced hospitality environment and flexible shifts.
- Knowledge of banquet setup, event execution, and food and beverage service standards.
- A positive attitude, professional grooming, and a strong commitment to guest satisfaction.
- Previous experience in a reputed hotel or hospitality brand will be an advantage.
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