Role Overview
The Global Alliances Program Manager will play a critical role in supporting and operationalizing Ensono’s strategic partnerships with major Hyperscaler partners, including Microsoft Azure and Amazon Web Services (AWS). This individual will manage day‑to‑day alliance program activities, funding operations, partner portal administration, sales coordination, audit management, and program reporting.
This role requires someone who is highly organized, detail-oriented, proactive, and comfortable working across global teams, partners, and internal stakeholders in a fast-paced environment.
Key Responsibilities
1. Hyperscaler Alliance Program Management
- Manage the daily operations of key Azure and AWS funding programs.
- Process and coordinate seller funding requests for client engagements.
- Serve as the central point of contact between Ensono delivery teams and partner program managers.
- Track and manage program changes, escalations, approvals, and delivery milestones to ensure compliance.
2. Partner Portal Administration
- Oversee day-to-day operations across Azure and AWS partner portals.
- Create and submit referrals, opportunities, and program entries.
- Manage incoming and outgoing leads, ensuring timely updates and communication with the sales organization.
- Maintain data accuracy, program hygiene, and compliance within partner systems.
3. Sales Meeting Coordination
- Organize and coordinate recurring partner sales meetings.
- Develop and distribute meeting agendas.
- Capture, document, and circulate comprehensive post‑meeting minutes and action items.
- Track follow-ups and ensure closure of all commitments across global stakeholders.
4. Audit & Compliance Management
- Lead and coordinate audit-related activities linked to alliance programs.
- Project manage the entire audit process, ensuring deadlines and deliverables are met.
- Schedule and coordinate meetings with internal and external stakeholders.
- Track attendance, document discussions, and ensure all compliance requirements are satisfied.
5. Program Documentation & Reporting
- Create and maintain operational documentation including:
- Project timelines and milestone trackers
- Communication templates
- Program dashboards and status reports
- Tracking tools and monitoring sheets
- Presentation decks for internal and partner audiences
- Final program summaries and closeout reports
- Ensure documentation accuracy, version control, and consistency across teams.
6. Event Support
- Support global alliance‑related events, including webinars, workshops, and major partner conferences.
- Manage pre‑event logistics, planning sessions, communications, and content preparation.
- Coordinate post‑event reporting, follow-up actions, and engagement tracking.
Qualifications & Experience
Required
- 3–6 years’ experience in program management, partner management, business operations, or a similar function—preferably within IT services or cloud ecosystems.
- Experience working with Microsoft and/or AWS partner programs, funding mechanisms, or partner portals.
- Strong organizational and project management skills with attention to detail.
- Excellent verbal and written communication skills.
- Ability to work with global teams, navigate ambiguity, and manage multiple priorities.
Preferred
- Experience with Salesforce, partner center tools, or cloud marketplace operations.
- Prior exposure to alliance management or cloud program operations.
- Familiarity with cloud technologies (Azure, AWS).
Key Competencies
- Operational excellence – ability to run complex programs reliably and efficiently.
- Stakeholder management – strong relationship-building across global teams and partners.
- Analytical mindset – adept at tracking metrics, program ROI, and data integrity.
- Proactive ownership – takes initiative and drives programs to closure.
- Clear communicator – produces high-quality documentation and meeting materials.
Shift Timings: 1:30 PM to 10:30 PM IST
We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.
