Global Sub Chapter Lead - EDB Platform Ops

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Job Description
Global Subchapter Lead - Data (EDB Operations)
OBJECTIVES/PURPOSE
This Global Subchapter Lead role is a key leadership team member located onsite within Takeda's Innovation Capability Center reporting to the Platforms/Applications Global Chapter Lead for EDB Platform Operations team. The Innovation Capability center executes the delivery of solutions via a product driven organization following Scaled Agile framework. The ICC safeguards organization-wide standards, best practices and technology building blocks, and collaborates with Platform Teams, Product Managers and Product Owners (POs) on execution of delivery. This collaboration also extends to working with other chapter teams like Enterprise Data, Delivery Enablement, Transformation Enablement, etc. in the Global Data, Digital & Technology Organization.

• Provides leadership to the team of chapter members across the globe; and ensures delivery of data and digital solutions through his/her chapter to meet global demand in an agile way.

• Partners with Platform and Application owners and provides expertise and consultancy to our Commercial and Medical business functions.

• Monitor and manage the technical implementation of initiatives coming from Takeda business and platform teams, takes the lead on the readiness for the digital product development for the organization, whilst managing the capacity and building appropriate skills and capabilities of the chapter members fitting to the organizational demand.

• Set and manage objectives to develop new initiatives or programs, such as identifying new areas of interest for chapter members, creating new events or activities, launching new projects that align with the Global Chapter's mission and goals

• Lead the Application Operations / DevOps teams to solve for innovative, large, complex digital solutions and implementations across Business Units and Business Functions within Takeda.

• Collaborate with cross-functional teams to ensure seamless integration of technologies and continuous delivery pipelines.

• Handle difficult/demanding stakeholders successfully and navigate DevOps cultural changes.

• Manage the workload, the development of chapter members and focus on the constant visibility within the platform or business focus of the chapter in alignment with the global chapter lead. This could involve developments or partnering with parts of organization to promote the chapter activities.

ACCOUNTABILITIES
Resource Allocation and Staffing

• Coordinate and collaborate with the Global Chapter lead and other Global Subchapter Leads, Platform Leads to staff chapter members on Agile teams following Takeda's Demand Management Process

• Collaborates with the Global Chapter Lead and and technical leads to understand business problems, productes to ensure results whilst monitoring skill and capabilities developments

• Manage resource constraints for Subchapter members across the Agile teams, and procure flex resources where appropriate

• Establish and maintain open and clear lines of team communication to ensure transparency across all levels

• Assess and balance the resourcing needs of the Agile teams with Subchapter member's development goals

Subchapter Development

• Work closely with the Global chapter leads and other Global Subchapter Leads within the chapter to provide the vision and lead the Subchapter capabilities build-out.

• Cooperate closely with other Global Subchapter Leads within the chapter to ensure consistency in the procedures chapter wide.

• Clearly define different Subchapter capabilities, with a harmonized set of roles and skills

• Lead and manage a team of Operations, DevOps, Development Engineers, ensuring high-quality software development, timely project completion, and implementation of DevOps practices.

• Oversee the technical aspects of digital health, patient services, content life cycle, digital marketing, digital channels, CRM, and DevOps processes.

• Lead the Subchapter as an experienced practitioner and be a role model to the members.

• Identify Subchapter members to serve as leaders who help provide training and oversight for their people management responsibilities.

• Manage escalations, risks and issues related to the services delivered by the chapter Agile teams.

Talent Development

• Foster close cooperation across all chapter members and encourages cross-training, knowlegde sharing and development.

Performance Evaluations

• Oversee collection of formative and evaluative feedback for each Subchapter member from their network of professional connections

• Oversee delivery of performance evaluations for Subchapter members, factoring in individual contributions and collective team performance

DIMENSIONS AND ASPECTS
Technical/Functional (Line) Expertise

• Core Technical Expertise - Technical experience (rated 7-9 on a scale of 1-10) in at least 4 of the following platforms (priority is as listed):

Application Support and Engineering
Build, Run and Operate Data Platforms across various solutions
Application Performance Engineering
DevOps tools such as Jenkins, Docker, Kubernetes or Terraform
Familiar with SRE practices
Leadership

• Strong strategic thinking and decision making

• Has demonstrated success in leading IT and technical teams

• Experience developing and managing high performing teams

• Ability to form strong working relationships across a matrix environment

• Excellent communication, listening and influencing skills; ability to listen, anticipate customer needs and influence solutions.

• Act as a change agent, drive IT culture and mindset within the country and region

Decision-making and Autonomy

• Technically strong with proven ability to make sound decisions and lead digital technology teams.

• Ability to lead effectively and work concurrently across multiple priorities in a goal-oriented, timeline-driven, and remote management work environment

• Solutions oriented, with the ability to structure ambiguous problems and develop qualitative and quantitative approaches for identifying and assessing various options to provide solutions

• Strong business acumen with an ability to understand the business implications of decisions

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:
Essential

• A Bachelor degree or equivalent

• Primary location to be located onsite within the center in Bengaluru, India

• Technical experience (rated 7-9 on a scale of 1-10) in at least 3 to 4 of the following platforms as defined in the Technical/Functional (Line) Expertise Dimensions and Aspects section of this document

• Minimal 10+ years of experience in building and manage large (25+) Operations and DevOps Engineering teams

• Excellent written and verbal English skills with ability to clearly present ideas

• Exceptional analytical and problem-solving skills.

• Highly collaborative working style, strong interpersonal capabilities and relationship building; proven ability to manage diverse client and stakeholder relationships, and to collaborate effectively with customers and colleagues.

• Ability to develop solid relationships with multifunctional teams (Scrum Masters, Product Owners, Business Analysts, Testers, Platform Engineers, Mobile Developers, Change Management Managers) and facilitate DevOps culture.

• Experience working with global teams that are in very different time zones (Americas, Asia, Europe) and leading remote teams.

• Excellent ability to facilitate discussions around complex issues and bring them to resolution

Desired

• Familiarity with AI and machine learning technologies

• A higher than university degree.

• Experience in a fast-paced Agile environment is a plus.

• Understanding of cybersecurity principles and best practices

• Familiarity with data privacy regulations (e.g., GDPR, CCPA)

• Passionate about change and continuous improvement; willing to challenge the status quo and dissent when needed, and not afraid to point out areas of development.

Locations
IND - Bengaluru
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time