Growth Manager, Payments

BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.

We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been  recognized numerous times  for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

BigCommerce, named a "Great Place to Work", is looking for a Payments Growth Manager who will be responsible for helping BigCommerce merchants adopt a variety of Partner solutions to help drive merchant growth and success.

You will work closely with 20+ payment partners and the BigCommerce Customer Success and Sales teams to complete strategic growth consultations with mid-market and Enterprise merchants, aimed at driving the adoption of partner solutions within our global customer base. In this partner and merchant-facing role, you will be a primary point of contact within BigCommerce’s Payments team for both internal and external stakeholders, with a focus on B2C and B2B payments. In this Individual Contributor role, you will be responsible for meeting revenue targets, among other KPIs. 

You have a sales background within payments and/or financial technology, and bring an exceptional ability to collaborate with a broad range of individuals, including both internal and external senior executives. Specifically, you are consultative and relationship-driven in your approach, but maintain a proven track record of exceeding revenue targets.
 

• Leverage BigCommerce’s vast partner network to recommend suitable payment & fintech solutions to our merchant base

• Master cross-functional collaboration with sales, customer success, and the broader partner ecosystem

• Develop and manage a cross-sell pipeline to achieve and exceed quarterly targets

• Stay on top of industry trends, emerging technologies, and regulatory changes affecting B2C and B2B payments to ensure compliance and innovation

• Provide training and support to internal teams and clients on new payment partners and processes

• Monitor and report on key performance indicators related to payment processes, providing insights and recommendations for continuous improvement

• 4+ years experience in payments, sales, and partnerships. Ideally, in a high volume, fast paced start-up environment

• Demonstrated experience in B2C and B2B E-commerce sales 

• AR processes and B2B workflows, integration of payment providers to ERP systems, and SaaS software with embedded payments model is a major plus

• Project / Program Management experience executing against revenue goals

• Proven track record of consistently hitting sales targets while maintaining a consultative approach 

• Works comfortably in a global team with a diverse merchant base

• A master communicator with excellent written and presentation skills

• Cool under pressure and able to remain collected and focused in a fast-paced, high pressure, dynamic environment

• Strong ability to form and maintain relationships both internally and externally

• Familiarity with Salesforce

• Able to travel as needed (10%)

• Austin, TX candidates a plus

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(Pay Transparency Range: $102,000-$171,000)

Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.
Learn more about the BigCommerce team, culture and benefits at  https://careers.bigcommerce.com .

Protect Yourself Against Hiring Scams: Our Corporate Disclaimer 

BigCommerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.
Be advised:
BigCommerce does not offer jobs to individuals who do not go through our formal hiring process.
BigCommerce will never:

• require payment of recruitment fees from candidates;
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• attempt to solicit money from you as part of the hiring process or as part of an employment offer;
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If you receive unsolicited offers of employment from BigCommerce, we urge you to be extremely cautious and avoid engaging or responding.