Join the revolution in hospitality tech!
Liven is a leading global data, technology, and customer experience provider for the hospitality industry. From humble beginnings, we have grown to serve over 6,000 venues and millions of diners across Australia, the USA, and Southeast Asia, processing over 120 million transactions worth more than $3 billion (AUD) annually.
At Liven, our platform is built to help hospitality businesses save more and work smarter by seamlessly integrating every aspect of their operations — from ordering and payments to back-of-house management.
Driven by a deep passion for the hospitality industry, we continuously innovate to elevate the experience for both venues and their guests. Our solutions are powered by AI-enriched insights and automated workflows, enabling smarter decision-making and smoother operations at scale.
We’re proud to be an AI-first organisation. By automating repetitive tasks, we free up space for our teams — and our customers — to focus on what truly matters: solving complex problems, delighting guests, and driving meaningful growth.
Key Milestones:
- Expansion: Acquired OrderUp, Abacus, Zeemart, Copper and Nomnie forming Asia Pacific’s largest end-to-end group in hospitality technology.
- Global Reach: Headquartered across major cities including Melbourne, Brisbane, Sydney, Singapore, Bali, Jakarta, New York, and India.
If you're someone who thrives on creativity, bold thinking, and using technology to make things better, faster, and smarter — you’ll feel right at home here.
Here’s a quick glimpse of Liven:
- You can visit Career
- You can visit LinkedIn
- You can Visit Blog
- Acquisition News
About the role
We’re looking for a commercially-minded and hands-on Head of Finance to lead Liven’s finance function and support the business through its next phase of growth. You will be a core member of the leadership team and a trusted partner to the CEO, board, and department heads.
This is a highly strategic role focused on financial planning, investor reporting, compliance, and operational excellence. You’ll build the financial systems, insights, and structure that enable Liven to scale confidently, while maintaining strong governance and control.
What you'll do
- Lead all aspects of financial planning and analysis (FP&A) including forecasting, budgeting, and scenario modelling.
- Partner with the CEO and leadership team to translate financial data into strategic decisions.
- Oversee accounting, tax, audit, and regulatory compliance, ensuring alignment with relevant local and international standards.
- Prepare and present regular board packs, investor reports, and executive dashboards.
- Drive improvements in unit economics, operating margins, and cash flow performance.
- Manage capital planning, including fundraising support, due diligence preparation, and investor communications.
- Build and scale Liven’s financial systems and processes to support a growing, global SaaS business.
- Hire, lead, and develop a high-performing finance team.
- Act as the primary contact for external partners including auditors, tax advisors, and banking relationships.
- Maintain Liven’s NetSuite environment, including sandbox testing and implementation of automation or enhancements.
- This role is pivotal to Liven’s success as it:
- Directly supports scalable growth and capital efficiency
- Enables executive alignment through clear financial visibility and governance
- Strengthens Liven’s credibility with investors and stakeholders
- Ensures we're positioned for future funding rounds, M&A activity, or international expansio
Qualifications
- Bachelor’s degree in Finance, Accounting, Economics, or related field (MBA preferred).
- CPA, CA, or CFA certification required.
- 10 to 15 years of progressive finance experience, with at least 3 years in a senior leadership or executive role.
- Background in SaaS, fintech, or technology businesses is essential — ideally with exposure to international operations.
- Demonstrated success in leading financial operations in high-growth or VC-backed environments
- Expertise in SaaS financial metrics, including ARR, churn, LTV:CAC, deferred revenue, and margin analysis.
- Hands-on experience with NetSuite, including sandbox environments for financial process testing and iteration.
- Strong proficiency with Excel and BI/reporting tools (e.g., Power BI, Tableau).
- Experience managing audits, compliance, and multi-region regulatory requirements.
- Skilled in building scalable, automated finance functions and reporting workflows.
Good to Have
- Strong commercial acumen and the ability to align financial strategy with business goals.
- Experience supporting fundraising rounds, investor communications, and due diligence.
- Familiarity with pricing strategy, unit economics, and cost optimization in SaaS.
- Exceptional leadership, communication, and stakeholder engagement skills.
- Passion for working in fast-paced environments and scaling systems from the ground up.
- NetSuite (must-have)
- Microsoft Excel, Google Sheets
- BI/reporting tools: Power BI, Tableau, or similar
- Financial modeling and forecasting tools
- Familiarity with payroll, compliance, and tax tools (AU & international)
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