Head of Technology - CMT Enablement

Join the change. Together, we’ll make history
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in.

About the role

We’re looking for a Head of Technology – CMT Enablement to lead the enablement function within Customer Markets Technology, ensuring the stability, performance, and continuous improvement of critical business applications.
 

About the Role -

In this pivotal role, you’ll be responsible for delivering capability and services into the aligned Heads of Technology across Customer Markets. You’ll oversee a project portfolio worth $10M–$20M and manage an operational budget of ~$15M annually. Your focus will be on maintaining high availability and performance of Customer Markets applications while driving strategic alignment and innovation.
 

What you'll do -

• Act as the primary engagement point for the technology group, connecting business needs with technology capabilities.

• Provide strategic advice on leveraging technology to drive growth, efficiency, and market expansion.

• Own the end-to-end lifecycle of technology services, including planning, building, and running platforms.

• Ensure visibility and delivery of AI initiatives across Customer Markets.

• Lead application roadmap planning and lifecycle management.

• Manage IT change delivery, resource planning, and supplier performance.

• Oversee budgeting (capex and opex), risk management, and compliance with delivery standards.

• Foster a culture of continuous improvement and operational excellence.
   

What You’ll Bring -

• Proven experience in senior technology leadership within large-scale or complex enterprise environments.

• Strong background in IT delivery, operations, and stakeholder engagement.

• Expertise in SAP and Salesforce environments.

• Experience managing third-party service providers and contracts.

• Familiarity with Agile delivery and operational support models.

• Strong people leadership and capability planning skills.

• Data-driven decision-making mindset with a focus on performance metrics.

• Strategic thinking with a strong execution focus and business acumen.

• Ability to synthesize customer and business data to inform strategic direction.

• Budget management and risk assessment capabilities under pressure.

At AGL, we offer a wide range of benefits including -

• Contribute to a business at the heart of Australia’s energy transformation.

• Flexible working options including hybrid work

• Discounts on energy, telcos and solar plans

• Participate in Energise - our reward & recognition program

• Access 20 weeks of paid parental leave for the primary carer

• Access to an additional week of recharge leave per year

• Play an active role in our diversity & inclusion initiatives

• Novated leasing and Electric Vehicle subscriptions

• Access to study assistance, AGL’s share purchase plan and insurance deals

*Benefits may change over time and vary based on role type and location.
#LI - SJ

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Our pre-employment screening process includes a Nationally Coordinated Criminal History Check and a medical assessment if necessary.

The information provided as part of your application to AGL will be managed in accordance with the AGL Privacy Policy.

AGL does not accept agency submissions unless approval has been granted by a member of the Talent Acquisition team. Candidates submitted by an agency without approval will not be considered by AGL.

Location

Job Family Group