HR Support Specialist | Payroll Management, HR Operations, Compliance, Employee Relations

Job Summary
Synechron is seeking a seasoned HR Support Specialist to oversee core HR operations and payroll management. In this role, you will be responsible for handling payroll processes, employee onboarding, exit management, compliance, and HR analytics across the organization. Your expertise will contribute to maintaining efficient HR functions, ensuring legal compliance, and supporting employee engagement. This role requires strong communication skills, confidentiality, and an eye for detail to support the organization’s HR strategies effectively.

Software Requirements

• Required: MS Office Suite (Excel, Word, PowerPoint), Workday, ServiceNow, Project Management tools (such as MS Project or Jira)

• Preferred: HR analytics and reporting tools, HRIS systems other than Workday, employee engagement platforms

• Experience level: 7-10 years of hands-on HR support and payroll management experience

Overall Responsibilities

• Manage end-to-end payroll operations for India and global offices, including new hires, transfers, salary revisions, and database updates

• Oversee daily HR operations, including employee onboarding, transfers, and employee data management

• Coordinate exit processes, including asset return, clearance, No Dues clearance, and full & final settlements

• Ensure timely and accurate data sharing with auditors, maintaining compliance and data integrity

• Develop, update, and maintain HR Standard Operating Procedures (SOPs) and policies

• Provide guidance and support on HR policies, employee relations, and performance management

• Monitor HR metrics, prepare reports, and suggest process improvements for efficiency

• Liaise with finance, legal, IT, and admin teams to ensure smooth HR operations and compliance

• Handle confidential information with discretion and maintain data privacy standards

Technical Skills (By Category)

• Programming Languages:

  • Not applicable, focus on HR & payroll systems and data management tools

• Databases/Data Management:

  • Experience managing HR data in Workday, HRIS platforms, and Excel-based data sheets

• Cloud Technologies:

  • Familiarity with cloud-based HR data storage or reporting tools is advantageous but not essential

• Frameworks and Libraries:

  • Not applicable; focus is on HR processes and systems

• Development Tools & Methodologies:

  • MS Office Suite, HR process documentation, exception handling, workflow management

• Security Protocols:

  • Understanding of data privacy laws, confidentiality, and sensitive data handling standards

Experience Requirements

• 7–10 years of HR operational experience in payroll, employee support, and HR compliance

• Prior experience supporting HR functions in fast-paced, dynamic environments

• Exposure to international HR operations and compliance standards (preferred)

• Experience with Workday or other HRIS platforms, especially in payroll management

• Hands-on payroll processing and employee data management expertise

Day-to-Day Activities

• Process payroll activities accurately and timely, including new hire setups, salary revisions, and final settlements

• Support employee onboarding, transfers, and exit procedures across regions

• Maintain and update employee records, ensuring data accuracy and confidentiality

• Collaborate with HR, finance, legal, and admin teams to resolve issues and ensure compliance

• Prepare HR reports and analytics to monitor HR KPIs and identify areas for process improvement

• Conduct audits and liaise with external auditors for compliance reporting

• Address employee queries related to payroll, leaves, benefits, and HR policies

• Assist in developing and maintaining HR SOPs and policy documentation

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field

• 7+ years of HR support experience, with a focus on payroll management and HR operations

• Prior experience supporting HR functions in a multi-location, fast-paced organization

• Knowledge of Indian and international labor laws, compliance standards, and payroll regulations

• Certifications such as PHR/SPHR or equivalent are a plus

• Strong analytical skills, attention to detail, and ability to handle confidential data

Professional Competencies

• Excellent verbal and written communication skills

• Strong interpersonal skills and ability to build relationships with employees and cross-functional teams

• Proactive problem-solving and troubleshooting capabilities

• Ability to work independently and manage multiple priorities effectively

• Adaptability to changing HR policies, systems, and business needs

• Confidentiality and trustworthiness in handling sensitive information

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT
 

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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