Infrastructure Analyst 2 - C10 - CHENNAI

• Job Description

  The Identity & Access Management (IAM) is a global organization within CISO with 600+ employees located across the globe. IAM manages entitlement and provisioning of access for internal Citi employees / contractors and increasingly for external Citi clients who are using Citi applications.

  IAM Mission is to Be the Best for our Partners by providing seamless and secure access to Citi systems, so our partners can focus on their business priorities and clients.  The IAM Market Place Solutions (MPS) teams are focused on providing support through development and maintenance of marketplace workflows (Ticketing tool) for our customers and executing Information Security directives and activities in alignment with Citi's data security policy.

  Evolve and maintain client and business Information Security Administration support relationships for multiple lines of business

  Coordinate IAM Marketplace related engagement for Citi level initiatives

  Partner with IAM governance programs and coordinating within IAM - ISA Service Delivery to understand policy changes and impact on Marketplace workflows.

  Participate in IAM - ISA Service Delivery implementation of tech mandatory, regulatory changes to ResolveIT for ISA SD supported applications/platforms.

  Understand risk and control levels for multi-functional areas for IAM - ISA Service Delivery supported systems/applications/tools and be able to translate impact to marketplace workflows and the changes required to address them.

  Readily adopt automation strategies wherever practical and cost efficient. Partner with peers within other service delivery centers and across IAM - ISA Service Delivery to maximize operational efficiencies and effectiveness.

  Maintain a professional relationship with our business partners, colleagues and external customers through effective communications and diplomacy to guide IS practices.

  Provide project or program updates to IAM - ISA Service Delivery teams and our business partners through multiple channels including verbal and written media.

  Proactively engage in any new system development or major enhancements that affect IAM - ISA Service Delivery so ISA SD can provide the appropriate support.

  Applying sound ethical judgment while taking decisions, conduct and business practices, escalating, managing and reporting control issues with transparency.

  Working with senior members in the team to develop reports, project charters, project plans, and diagrams of overall continuous improvement activities including accomplishments, participation, projected activities, and anticipated needs.

Qualifications:

• 3- 5 Years work experience in IS related application development, Information Security, Computer Science or Cyber Security
• Bachelor's degree or higher with a concentration in Information Technology, Cyber Security, Management or related field or equivalent relevant work experience with understanding of SDLC, programming knowledge/experience.
• Must display understanding of IAM concepts and the issues related to IAM.
• Must display strong interpersonal skills, communication skills, and time management skills with 3 - 5 year’s work experience in IS related application development, Information Security, Computer Science or Cyber Security.
• Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions.
• Experience with problem and incident management processes for security and identity administration incidents.
• Able to juggle conflicting priorities and insure responsiveness to our partners.
• Embed a culture of being the best for our partner.
• Must be committed to the delivery of a quality customer experience.
• Must be a self-starter with the ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Excellent written and verbal communication skills required in order to negotiate internally and externally.

Education:

Bachelor’s/University degree or equivalent experience

Knowledge/Experience:  Experience with understanding of SDLC, programming knowledge/experience.

Essential

Experience in IS related application development, Information Security,

Computer Science or Cyber Security.

Desirable

Experience in IS related application development, Information Security,

Computer Science or Cyber Security.

Experienced in Python, Application automation is an added advantage.

Skills: (Technical skills)

Essential

• Expertise in Identity and access management concepts
• Project management skills to manage complex automation projects.
• Understanding of webservices and communication to multiple applications.

Desirable

• Basic of JAVA and API development
• Basic of privilege access management.

Competencies (Soft skills )

• Strong communications skills
• Candidate should be responsible for reporting to both business and technology senior management
• Need to work with stakeholders and keep them updated on developments, estimation, delivery and issues.

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Job Family Group:

Technology

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Job Family:

Infrastructure

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Time Type:

Full time

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