Infrastructure Manager, Director

Join us as an Infrastructure Manager

• This is an exciting opportunity to join our team as a senior Infrastructure Manager supporting us in leading our strategic Real Time Banking programme to success where you’ll lead the creation and implementation of the strategic infrastructure roadmap for the programme
• You'll ensure the operational health of the infrastructure estate, covering all aspects of service, risk, cost and people
• With a broad spectrum of technology at your fingertips, you'll help to put the bank at the forefront of innovation by simplifying our services and creating the best experience possible
• We're offering this job at director level

What you'll do

As an Infrastructure Manager with Product Mindset, you’ll be responsible for the creation and management of the strategic infrastructure roadmap for the programme, balancing short-term delivery with long-term technological evolution, particularly in environments that require the co-existence of legacy and cloud-native technologies. You'll define product vision, strategy and roadmap based on business goals and market trends. You'll also work closely with engineering, design and business teams to drive product development.

You’ll be ensuring a robust production management service for relevant infrastructure platforms and ensuring  the programme’s operational stability and performance of technology, including maintaining any systems utilities and tools provided by the platform that are consistent with the service management and risks and controls framework and processes.

Day-to-day, you’ll be:

• Driving the team’s activities to make sure that the programme’s infrastructure integrity is maintained in line with technical roadmaps
• Encouraging innovation to develop a continual improving implementation approach at a deliverable pace, making sure that the priorities of stakeholders are delivered and support customer outcomes
• Planning and executing work within the programme and making sure that feature development requests from cross platform initiatives are responded to on time
• Articulating, championing and planning the frequent delivery of business value and customer enhanced experience, providing clear leadership to the teams to understand and focus on customer outcomes
• Seeking out opportunities to simplify the programme’s architecture, services and customer solutions, and guarding against introducing new complexities
• Ensuring seamless collaboration between technical and non-technical stakeholders
• Identifying risks and implementing strategies for mitigation. Overseeing IT infrastructure, ensuring scalability, security and high availability to support product development

The skills you'll need

Innovation and customer experience sit at the heart of this role, so we’re looking for someone with knowledge of relevant industry standard toolsets and processes to drive up customer service within an IT environment. You’ll also have an excellent understanding of industry standard toolsets and processes relating to cloud-native capabilities provisioned by various vendors including AWS, IBM, Cloud Foundry and similar as well as the ability to lead and influence the adoption of the proposed solution.

We’ll also look for experience in undertaking reviews across the front-to-back infrastructure stack to ensure cloud-based solutions are able to meet non-functional requirements with the ability to navigate the challenges of maintaining and evolving a hybrid infrastructure that spans on-premises data centres and cloud-native platforms.

You'll also bring:

• A robust understanding of operational principles
• An expert understanding of running complex projects spanning multiple scrum and non-scrum teams
• A solid background working in an Agile or DevOps environment with continuous delivery and continuous integration with experience with tools such Backstage, GitLab, Maven, Gradle, Junit, Ansible and similar
• Excellent communication skills, with the ability to communicate complex technical concepts clearly to colleagues, including management level
• Experience to prioritize features, set sprint goals and manage product lifecycle from ideation to launch
• Background of analysing market trends, customer feedback and performance metrics to optimize products
• Excellent collaboration and stakeholder management skills

Hours

45

Job Posting Closing Date:

14/04/2025