Inside Sales manager- Inbound(Consultant, Partner & Learning Centres)

This is a remote position.

India Market Entry (IME) is a boutique market-entry consultancy helping international education companies establish and scale in India. Headquartered in Faridabad, we operate across 9 Indian cities with a 68-member team, 35+ global education clients, and a 150+ reseller network. Our clients include Save My Exams, Express Publishing, World Book, Hamilton House, Mathspace, EdAlive, and more.We are expanding our marketing and lead-generation team with new Inside Sales Manager (ISM) roles focused on driving high-quality lead qualification and sales conversions.

ABOUT THE ROLE

You will be the first point of contact for inbound leads at IME. Your role is to connect with prospective Consultants, Partners, Edupreneurs, and D2C consumers, understand their requirements through structured qualification conversations, identify the right business lane, shortlist suitable products, and schedule well-briefed meetings with the appropriate Lead Sales Manager. Your focus is on accurate qualification and seamless lead routing — not direct selling or price negotiations. 

• Respond to every inbound lead within SLA — 15 minutes for D2C, 4 hours for Consultant/Partner/Edupreneur — across phone, WhatsApp, and email.
  

• Run our standardised 6-section qualifying questionnaire in conversational style; no script-reading.
  

• Disambiguate the lane (Consultant / Partner / Edupreneur / D2C) within the first 30 seconds of every call — lane drift is common in inbound.
  

• Build a 3–5 product shortlist from our 35+ portfolio for every qualified lead, with a one-line match rationale per product.
  

• Schedule and confirm the LSM meeting before the qualification call ends; brief the LSM via Zoho note plus a 2-minute voice note.
  

• Maintain 100% Zoho CRM hygiene — every call disposition coded, every follow-up scheduled, every record current.
  

• Run the weekly re-engagement queue for leads that went cold 30–60 days ago.
  

• Feed lane-quality intelligence into the weekly Marketing revision log.
  

Skills required:

• 2–4 years of inside sales, tele-qualification, or D2C subscription sales experience.
  

• Fluent in English and Hindi — both written and spoken.
  

• Strong telephone presence: warm, confident, curious, never pushy.
  

• Comfort working with a CRM (Zoho, Salesforce, HubSpot, or similar); intermediate proficiency or fast learner.
  

• Disciplined follow-up habit — no lead ever falls through the cracks.
  

• Prior experience in education, edtech, learning centres, or D2C consumer-tech.
  

• Working knowledge of a third Indian regional language (Tamil, Telugu, Marathi, Bengali, Kannada, or similar).
  

• Familiarity with paid-marketing vocabulary — Meta, Google, CPL, MQL, lead-source attribution.