Qualify inbound and outbound leads, prospect target companies, manage sales pipeline data in Zoho CRM, schedule ERP and SaaS product demos, nurture prospects, handle objections, collaborate with marketing and pre-sales, and report on lead conversion and pipeline performance.
Job Title: Inside Sales Specialist – SaaS
Location: Chennai, India (Work from Office)
Experience: 1–3 years (SaaS / ERP / CRM sales preferred)
Employment Type: Full-time
Srisattva Group is a Zoho Premium Partner specializing in ERP implementation, CRM customization, and business process automation for diverse industries, including manufacturing, healthcare, and professional services. We help businesses unlock efficiency, scale operations, and maximize ROI through tailored Zoho solutions.
We are looking for a driven and target-oriented Inside Sales Specialist to join our growth team. The role involves qualifying leads, engaging prospects, managing the sales pipeline in Zoho CRM, and scheduling product demos for our ERP & SaaS solutions. You will work closely with our marketing, pre-sales, and implementation teams to ensure a smooth handover of qualified opportunities.
- Lead Qualification: Evaluate inbound and outbound leads to identify genuine business opportunities.
- Prospecting: Research target companies, identify key decision-makers, and reach out via calls, emails, and LinkedIn.
- Pipeline Management: Maintain accurate lead and opportunity data in Zoho CRM, ensuring timely follow-ups.
- Demo Scheduling: Coordinate with pre-sales to book and confirm product demo appointments.
- Lead Nurturing: Engage with prospects to build trust, handle objections, and progress them through the sales funnel.
- Collaboration: Work closely with marketing to run email campaigns and follow up on event leads.
- Reporting: Prepare weekly reports on lead conversion rates, activity levels, and pipeline health.
- 1–3 years in Inside Sales / Lead Generation, preferably in SaaS, ERP, or CRM solutions
- Strong verbal and written communication skills in English
- Comfort with outbound calling, LinkedIn prospecting, and email outreach
- Experience using CRM tools (Zoho CRM preferred)
- Ability to work with monthly KPIs and revenue-linked targets
- Understanding of B2B sales cycles and decision-making processes
- Number of Qualified Leads Generated (MQLs) per month
- Number of Demos Scheduled per month
- Lead-to-Opportunity Conversion Rate
- Average Lead Response Time
- Bachelor’s degree in Business, Marketing, or related field (MBA preferred)
- SaaS / Tech sales training or certifications are an added advantage
- Fixed Salary: ₹18,000 – ₹30,000 per month (based on experience)
- Variable Incentives: Performance-based bonuses on lead conversion and revenue impact (upto 20% variable)
Inside Sales Specialist → Business Development Manager → Sales Manager → Head of Sales
- Be part of a fast-growing SaaS & ERP solutions company with strong industry credibility
- Learn the Zoho ecosystem inside-out with direct exposure to client projects
- Structured training, mentorship, and career progression opportunities
- Performance-driven culture with attractive incentives
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