At Epignosis, we build workplace learning software that enables more than 70,000 teams worldwide to offer training to millions of people. Our portfolio of tools can be used by organizations of any size and includes TalentLMS - a zero-overhead cloud LMS, eFront - an enterprise LMS, TalentCards - a mobile app for training the deskless workforce, and TalentHR - a lightweight HRIS to manage people ops. We are competing with the world’s top eLearning solutions and we aim at becoming world’s #1.
We're on a mission to democratize training by developing simple, accessible, and affordable software. We count 12.000+ companies as customers and with more than 11 million users logging in to use our platforms, we are a much-loved global leader in learning tech. At home, we are quickly becoming one of the largest SaaS company to come out of Greece.
We are looking for a dedicated and experienced IT Administrator to join our team. The ideal candidate will be responsible for managing and maintaining our company's IT infrastructure, ensuring the smooth operation of all IT systems, and providing technical support to staff. This role requires an understanding of network management, SaaS administration, and cybersecurity. The IT Administrator will work closely with other departments to ensure that all IT needs are met and that the company's technology resources are used efficiently and effectively. The successful candidate will have strong problem-solving skills, excellent communication abilities, and a proactive approach to IT management. If you are passionate about IT and have a proven track record in IT administration, we would love to hear from you.
Responsibilities
As an IT Administrator, you will:
- Install, configure, and maintain computer hardware and software.
- Monitor and troubleshoot network performance.
- Manage user accounts, permissions, and access controls.
- Provide technical support and training to staff either on-site or remotely.
- Maintain IT documentation and inventory of assets.
- Implement and enforce IT policies and procedures.
- Assist with planning and executing IT projects.
- Monitor and report security threats and vulnerabilities.
- Coordinate with vendors and service providers.
- Stay updated on emerging technologies and best practices.
- Help manage IT costs for support and infrastructure.
- Communicate with other teams often to make sure the IT department meets their needs and helps the company reach its goals.
- Provide support and assistance for numerous inhouse hosted events.
- Possibly travel to other office locations to provide IT assistance.
Requirements
To be successful in this role as an IT Administrator, you should have:
- 2–4 years of experience as an IT Administrator, Systems Administrator, or similar role in IT infrastructure management.
- Administration of Office 365 / Google Workspace, MDM and Teams/Slack environments.
- Familiarity with AWS, Microsoft Azure, or Google Cloud Platform (GCP).
- Familiarity with systems monitoring and log management tools.
- Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent professional experience).
- Basic automation or scripting knowledge will be considered a plus.
- Strong analytical and problem-solving skills.
- Excellent communication and documentation abilities.
- Ability to work independently and manage multiple priorities.
- High attention to detail and commitment to data security.
- Customer service–oriented mindset when supporting internal teams.
- Team player with a proactive, continuous improvement attitude.
Benefits
The most important thing we offer is a safe and healthy professional environment, giving you the opportunity to work on products that positively impact millions globally. Become part of Epignosis, a diverse group of smart, fun, and GIF-loving professionals in offices worldwide, including the U.S., the U.K., Greece, and Cyprus! Our employees enjoy benefits that enhance productivity and contribute to their professional development. Apart from that, we also offer:
- Competitive compensation packages – because great work deserves great rewards.
- Inclusive parental benefits – support for every kind of family, no matter your path to parenthood.
- Private health insurance plan – your well-being matters to us, on and off the clock.
- Participation in our stock options plan – share in our growth and success.
- Meal allowance – fuel your day, your way.
- Complimentary meals at the office – think daily breakfast spreads and lunch catered. Yes, we’re serious!
- Commuting benefits – choose what works for you: an OASA transport card or a parking space.
- Access to a nutritionist – personalized support to help you feel your best.
- Foreign language lessons – learn, grow, and expand your horizons.
- Access to our in-house blood bank – giving back is in our blood (literally).
- Professional development initiatives – we’re not just creating LMSs for others, we’re learners ourselves!
