Experience Basic Knowledge of ITIL (Incident management) and troubleshooting skills in System/Networking Production Environment and should have 1-2 years of working experience in NOC supporting Production Environment
Qualification The jobholder will be a university graduate in engineering/telecom with a good academic record.
Following certifications are desirable:
• Service management : ITIL V3
Key Skills
• Primary responsibility will be to provide L1 support to production heterogeneous environment
• Excellent Knowledge in Incident Management
• Ability to manage the Incidents and meet required SLA’s
• Hands-on Experience on Monitoring tools
• Hand-on Experience on Service management Skills
• Good Communication Skills
• Perform level 1 troubleshooting
• Good knowledge in System/Network administration
• Ability to handle technical discussion
• Should have basic understanding of any storage technologies.
Job description
• Provide L1 Support for Production Data Centre Environment as well as Customer Support Centre
Job Location
Trivandrum
Need
Immediate
Top Skills
IBS Software Chennai, Tamil Nadu, IND Office
RMZ Millenia Business Park II, Campus – 5, 9th Floor, No.143, Dr. M.G.R. Road, , , Chennai, Tamil Nadu, India, 600096
