Manage employee onboarding and offboarding, Microsoft 365 and Entra ID administration, IAM controls, Windows and macOS endpoint management, SaaS applications, IT support, workflow automation, networking, documentation, and security compliance. The role also handles IT asset inventory, procurement support, onboarding kits, vendor coordination, facilities, office supplies, and general administration.
IT Operations & Admin Executive
Location: Coimbatore · Experience: 2–4 years
Role Overview
We're looking for an IT Operations & Admin Executive to manage user lifecycle,
identity & access, endpoints, and day-to-day IT operations across Microsoft 365 and SaaS tools — while also owning general office administration. The role is central to secure access, smooth IT operations, and a strong end-user experience.
Key Responsibilities
IT Operations
- Manage onboarding and offboarding across Microsoft 365 and SaaS tools
- Administer Microsoft Entra ID (MFA, RBAC, SSO, Conditional Access)
- Handle Windows & macOS device management using MDM tools (Intune/Jamf)
- Provide L1/L2 IT support for hardware, software, and access issues
- Manage SaaS applications, SSO integrations, and license optimization
- Automate workflows using Power Automate / PowerShell / scripting
- Ensure security, compliance, and zero access leakage
- Support basic network operations (Wi-Fi, VPN, connectivity)
- Maintain IT documentation, SOPs, and access records
Admin Support
- Maintain IT & office asset inventory; support procurement and periodic audits
- Handle onboarding kit logistics for new hires (laptops, welcome kits, ID cards, etc.)
- Support Konfirmity compliance checks
- Manage day-to-day office administration — vendor coordination, facilities, supplies
Requirements
- 2–4 years of experience in IT Operations / IT Administration
- Strong hands-on experience with Microsoft 365 & Entra ID
- Solid understanding of IAM concepts (SSO, MFA, RBAC)
- Experience managing Windows & Mac environments
- Familiarity with SaaS tools, endpoint management, and MDM solutions
- Basic scripting knowledge (PowerShell or similar)
- Understanding of networking fundamentals
- Comfortable balancing hands-on technical work with day-to-day admin/office support
Good to Have
- Microsoft 365 / Intune certification (e.g., MD-102)
- Exposure to ITIL or structured ticketing practices
What We're Looking For
- Strong ownership and attention to detail
- Problem-solving mindset with a bias toward automation
- Ability to manage both IT operations and end-user/admin support
- Good communication and collaboration skills
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