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TaskUs

IT Quality Analyst

Posted 3 Days Ago
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In-Office
Chennai, Tamil Nadu
Mid level
In-Office
Chennai, Tamil Nadu
Mid level
The IT Quality Analyst will review business requirements, design test cases, execute tests, analyze results, and improve software QA processes.
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About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Job Description:

  • Review and evaluate business requirements and technical design documents to assess testability and provide timely and meaningful feedback.

  • Collaborate with Business Analysts, Developers, and Team members to clarify requirements and define test cases.

  • Design, develop, and maintain test scripts and test cases based on business requirements.

  • Create detailed, comprehensive, and well-structured test cases for functional testing, regression testing, and end-to-end testing.

  • Execute test to address test areas such as software functional testing, regression testing, smoke testing, negative testing, and usability testing before production deployment.

  • Estimate, prioritize, plan, and coordinate testing activities.

  • Analyze the test results, report and fix script issues, and report and create application bugs.

  • Develop in-depth system and application knowledge to provide higher test quality and coverage

  • Review test scripts and test cases developed by other team members.

  • Participate in continuous improvement of Software QA processes.


Qualifications:

  • Bachelor's/College Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology, or equivalent.

  • 3 - 5 years of working experience as a Software Quality Assurance Engineer.

  • Working experience in web application testing.

  • Understanding of software testing, its mains concepts, and processes: bug life cycle, different testing levels, methods, and types; test estimation techniques.

  • Strong knowledge of system testing best practices and methodologies.

  • An advocate of Quality Assurance, Agility, Continuous Improvement, and industry-recognized best practices.

  • Detail-oriented

  • Critical thinking and analytical skills

  • Good communication skills (oral and written)

  • Team player

  • Basic to intermediate SQL skills to extract, compare, and analyze data.

  • Exposure and experience to any of the following tools

    • Quality Management Tool - Test Rail, HP-ALM, Zephyr

    • Defect Tracking Tools

    • SQL Clients - SQL Server Management Studio

Work Mode: Hybrid

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

Top Skills

Hp-Alm
Sql Server Management Studio
Test Rail
Zephyr

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