IT Quality Assurance Analyst

Job Summary

The IT Quality Assurance (QA) Analyst reports to the Vice President of System Development and plays a key role in ensuring software quality throughout the development lifecycle, with a primary focus on manual testing and a long-term goal of contributing to automated testing. Working closely with developers and the solution architect, this role helps ensure applications are stable, reliable, and meet functional requirements before deployment. 

The successful candidate will embody and work to reinforce MAA’s Core Values.  Those values include:

• Appreciating the uniqueness of each individual

• Communicating openly and with integrity

• Embracing opportunities

• Doing the right thing at the right time for the right reasons

Duties and Responsibilities

• Executes manual test cases for new features, bug fixes, and system changes

• Works with a solution architect to co-author test plans, test cases, and acceptance criteria

• Verifies that applications meet documented requirements and perform as expected across environments

• Identifies, documents, and tracks defects using established issue tracking systems

• Collaborates with developers throughout the sprint lifecycle to clarify test scope and expected outcomes

• Contributes to the development of regression and integration testing practices

• Supports the exploration and implementation of automated testing tools as part of the long-term QA strategy.

• Performs other duties as assigned to support team and business objectives

Required Qualifications

• 1-3 years of experience in an IT support or developer role with a bachelor’s degree in computer science, management information systems, or a related technical field required, or an equivalent combination of experience and education

Preferred Qualifications

• Experience with software testing tools (e.g., Postman, OpenText ALM/UFT) preferred

• Experience with basic SQL and browser-based testing preferred

Knowledge, Skills, and Abilities

• Knowledge of software development concepts and workflows

• Knowledge of software testing and practices

• Ability to document, reproduce, and communicate defects clearly

• Ability to learn and apply structured testing methodologies

• Attention to detail and commitment to ensuring quality results

• Quantitative and qualitative analytical and problem-solving skills

• Organizational and time management skills

• Ability to work collaboratively within an agile development environment

• Clear and effective communication skills with both technical and non-technical team members

Physical and Environmental Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

• This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.

• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Disclaimer

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.