The IT Technician will support and maintain IT systems, perform troubleshooting, manage user accounts, and document processes, ensuring efficient network performance and system security.
Job Overview:
We are looking for a proactive and hands-on IT Technician with around 2 years of experience in IT support and infrastructure. The ideal candidate should have a good foundation in system administration and networking, with the ability to troubleshoot and maintain IT systems and infrastructure efficiently.
Key Responsibilities:
Required Skills and Qualifications:
Preferred Qualifications:
We are looking for a proactive and hands-on IT Technician with around 2 years of experience in IT support and infrastructure. The ideal candidate should have a good foundation in system administration and networking, with the ability to troubleshoot and maintain IT systems and infrastructure efficiently.
Key Responsibilities:
- Maintain and support servers and systems (Windows/Linux).
- Install and configure network devices (routers, switches, firewalls, VPNs).
- Perform basic system backups, software updates, and patch management.
- Monitor and troubleshoot network performance and connectivity issues.
- Assist in implementing security measures including firewalls and antivirus tools.
- Manage user accounts and access controls (Active Directory, Group Policy).
- Maintain IT inventory and support procurement processes.
- Respond to service requests and incidents in a timely and professional manner.
- Document IT processes and system configurations.
- Collaborate with other teams to support IT-related projects and initiatives.
Required Skills and Qualifications:
- Around 2 years of experience in IT support or system/network administration.
- Basic to intermediate knowledge of network protocols (TCP/IP, DNS, DHCP).
- Experience with Windows Server and/or Linux systems.
- Familiarity with Active Directory and Office 365 administration.
- Exposure to configuring and managing switches, firewalls, and Wi-Fi networks.
- Understanding of virtualization (VMware or Hyper-V preferred).
- Basic scripting knowledge (PowerShell or Bash) is a plus.
- Strong problem-solving and communication skills.
- [Optional] Relevant certifications (e.g., CCNA, Network+, MCSA) are advantageous.
Preferred Qualifications:
- Exposure to cloud services like AWS, Azure, or GCP.
- Familiarity with monitoring tools (e.g., PRTG, Zabbix, Nagios).
- Awareness of basic cybersecurity best practices.
Top Skills
Active Directory
AWS
Azure
Bash
Firewalls
GCP
Hyper-V
Linux
Nagios
Office 365
Powershell
Prtg
Routers
Switches
VMware
Vpns
Windows
Zabbix
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What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
