Administer and maintain Jira Software, Jira Service Management, and Confluence; optimize workflows, screens, custom fields, and automation; maintain integrations; provide ITIL-based Jira technical support; manage access control, audits, upgrades, and change implementations; document processes and transfer knowledge; advise users on appropriate Atlassian apps.
JIRA Support Dev Job Description
- Platform Administration & Maintenance: Jira Software & Jira Service Management admin, AND CONFLUENCE, user access, configurations
- Enhancements & Optimization: Jira workflows, screens, custom fields, and automation rules.
- Integrations: Maintain and enhance existing integrations
- Process Support: Provide technical support and problem resolution for Jira-related issues based on ITIL best practices
- Governance & Change Management: Access control, audits, change implementation, upgrades
- Documentation & Knowledge Transfer
- Provide guidance on using the right apps to the users.
Photon Chennai, Tamil Nadu, IND Office
DLF IT Park 1/124 Mount Poonamallee Road Sivaji Gardens Manapakkam , Chennai, India, 600089
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What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
