Junior Associate/Associate – Data Steward (Reltio MDM)

Job Title: Junior Associate/Associate – Data Steward (Reltio MDM)

Career Level: C1/C2

Introduction to role:

Are you ready to elevate the quality of customer and provider data that powers meaningful interactions across our business and, ultimately, supports better outcomes for patients? Do you want to own the accuracy and integrity of master data so that analytics, segmentation, and compliant engagement move faster and with confidence?

Based in Chennai, you will join a globally connected team focused on trusted data in CRM and MDM. You will steward critical data domains, standardize and cleanse records, and resolve complex data change requests so our commercial and medical teams can act decisively. Your work will convert fragmented information into reliable, actionable intelligence—reducing risk, sharpening insight, and accelerating decisions across the enterprise.

Accountabilities:

- Data Quality Management: Own the integrity of CRM and MDM data by standardizing, cleansing, and de-duplicating records; manually update attributes of US managed records via DCR to improve core data.

- DCR Processing and Governance: Manage Customer Data Change Requests; ensure timeliness and adherence to standard operating procedures; apply Business and Compliance Rules; document actions and maintain required notation.

- Data Verification and Enrichment: Reach out via phone/email to requesters and users for informational updates and proof; apply new verified data elements to core database records; assure new elements are not duplications; accurately list newly applied data elements; remove incorrect data elements and records.

- MDM–CRM Alignment: Maintain CRM and MDM aligned in Customer Data; monitor the flow of data between MDM, CRM and other databases for accuracy and data quality; coordinate via Service Requests for tasks required in MDM and CRM to be done by IT teams.

- Regulatory and Privacy Compliance: Process GDPR related requests (opt-outs from Open Data, opt-outs from Alexion); ensure data handling aligns with compliance standards.

- Operational Excellence: Perform daily CRM/MDM maintenance and project-based tasks, including resolving data issues and running data quality searches; take additional external research steps as needed; enter and validate accounts, professionals and other client information considering CRM transactions such as Calls, Consent, and Events attendance.

- Peer Review and Reporting: Audit the data quality of peers (other Data Stewards) to strengthen standards; report progress to direct line manager with clear metrics and insights.

- Process Design and Enablement: Develop, implement, and maintain data quality processes, training, and reference materials; follow data quality rules and processes to remove duplicate data, cleanse inaccurate data, standardize data entries, and schedule data analysis reports.

- Insight and Tooling: Understand the current state of data providers and how data is entered into the CRM/MDM by various user profiles and application interfaces; plan priority areas of improvement and select tools needed to support data quality programs (e.g., reporting); develop a cadence of regular database maintenance.

- Automation and Continuous Improvement: Contribute to initiatives that automate recurring data quality tasks and streamline/standardize dimensions needed for reporting and analysis—scaling your impact over time.

Essential Skills/Experience:

- 3 years of experience in a similar role

- Strong analytical and problem solving skills

- Strong knowledge on databases and database concepts, SQL, analytical tools

- Familiarity with MS Office Tools – Word, Excel, PowerPoint

- Document processes and adhere to standard operating procedures and processes

- Basic project management skills and be detail oriented

- Capable of managing multiple projects/requests simultaneously

- Work in teams, Collaborate and ensure Compliance

- Basic to limited exposure to issue/ticket management and/or tracking tools (ex: JIRA, ServiceNow)

Desirable Skills/Experience:

- Exposure to MDM tools and systems – Informatica, Reltio & Veeva

- Familiarity with tools like QLIK, PowerBI

- Industry Data knowledge – OneKey, Veeva Open Data, Definitive Health Care data, Payer Data etc.

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

Why AstraZeneca:

Here, your craft in data stewardship directly accelerates how quickly ideas move from insight to impact for patients. You will work with modern platforms and data practices alongside talented colleagues who share knowledge generously and move decisively. We bring diverse experts together in person to spark new approaches, use predictive analytics and smart automation, and reimagine how data enables the business—all while valuing kindness alongside ambition. With strong sponsorship for learning and room to stretch across functions, you will shape better ways of working and see the results of your contribution at enterprise scale.

Call to Action:

If you’re ready to turn complex customer data into trusted intelligence that speeds better decisions, step forward and make your impact from day one.

Date Posted

Closing Date

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.