At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Job SummaryIron Mountain is seeking a detail-oriented and technically savvy Cash Application Specialist to join our Global Finance team. In this role, you will be responsible for the precise allocation of customer payments across our global bank accounts and lockboxes. You will act as the final link in the billing chain, ensuring that once a customer pays, their invoices are closed accurately within our ERP systems.
This position is challenging and requires a unique blend of solid accounting skills, high-speed data entry, and analytical thinking. You will not only process daily receipts but also run specialized reports using Oracle Discoverer and other ERP software to maintain the integrity of our Accounts Receivable (AR) landscape.
What You’ll DoPayment Processing & AllocationDaily Cash Application: Review and process daily payments received through all lockboxes and bank accounts, ensuring they are posted to the correct customer accounts and invoices.
Remittance Analysis: Thoroughly review payment and remittance documents to ensure cash is allocated correctly, minimizing the amount of unapplied or unidentified cash.
ERP Management: Close out customer invoices in the ERP system immediately upon successful cash allocation and receipt generation.
Specialized Reporting: Utilize Oracle Discoverer and other ERP tools to run specialized financial reports, enabling the team to track trends and maintain efficient application processes.
AR Knowledge Management: Maintain an in-depth understanding of Accounts Receivable processes to enable efficient applications and troubleshoot discrepancies.
Inquiry Resolution: Communicate effectively with both external customers and internal teams to gather missing remittance details or clarify cash application information.
Customer Excellence: Provide a high level of professional support to internal and external stakeholders to ensure quick resolution of all payment-related queries.
Experience Level: Fresher to 4 years of experience in Finance, Accounting, or a related field.
Technical Mastery: * Speed and accuracy in data input with excellent keyboarding skills.
Proficient with Microsoft Excel and Microsoft Outlook.
Experience with Oracle or other large-scale ERP software is a significant plus.
Analytical Thinking: Strong analytical and organizational skills with a superior attention to detail to ensure zero-error cash allocation.
Communication: Excellent verbal and written communication skills with the ability to interpret complex remittance emails.
Execution Excellence: Ability to execute transactions as per prescribed guidelines and timelines to meet Service Level Agreements (SLA) and quality standards.
Adaptability: Flexible and able to handle various tasks in a fast-paced, ever-changing environment.
Work Ethic: A reliable team player with a positive approach and the ability to work efficiently as an individual contributor.
Time Management: Effective prioritization and time management skills to meet daily banking and month-end deadlines.
Application Accuracy: Zero-error rate in posting payments to customer accounts and specific invoices.
Unapplied Cash Reduction: Proactively resolving unidentified payments to minimize unapplied cash balances.
SLA Adherence: Timely processing of all daily receipts and lockbox entries.
Process Integrity: 100% compliance with internal accounting controls and audit requirements.
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