Provides Level 1 and Level 2 technical support for global employees, troubleshooting hardware, software, network, SaaS, and endpoint issues. Supports Microsoft 365, Entra ID, Intune, user access, onboarding, offboarding, asset management, servers, cloud services, and infrastructure. Maintains documentation and knowledge articles, monitors systems, participates in IT projects, and contributes to security and continuous improvement initiatives while working rotational 24×5 shifts.
Location: Pune, Maharashtra
Role Summary
The Junior IT Systems Administrator will provide technical support and assist in the administration of Blancco's end-user computing, Microsoft 365, cloud services, and IT infrastructure. The role involves troubleshooting technical issues, supporting users globally, maintaining IT systems, and contributing to security and operational improvement initiatives.
Required Qualifications
• BE/B.Tech in IT, Computer Science, or related field.
• 2-3 years of experience in IT Support, Helpdesk, or Systems Administration.
• Strong troubleshooting and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work independently and manage multiple priorities.
• Willingness to work rotational 24×5 shifts, including nights.
Technical Skills
• Support and administration of Windows, macOS, and Linux systems.
• Experience with Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive).
• User and access management in Microsoft Entra ID (Azure AD).
• Basic knowledge of Microsoft Intune and endpoint management.
• Familiarity with Windows Server, Active Directory, DNS, DHCP, and Group Policy.
• Understanding of networking fundamentals (TCP/IP, DNS, VPN, Firewalls).
• Basic experience with AWS or Azure cloud platforms.
• Familiarity with virtualization technologies (VMware/Hyper-V).
• Understanding of endpoint security, patching, and vulnerability management.
• Experience using ITSM tools such as Freshservice or ServiceNow.
• Basic PowerShell or scripting knowledge is desirable.
Responsibilities
• Provide Level 1 and Level 2 technical support to employees.
• Troubleshoot hardware, software, network, and SaaS application issues.
• Manage user accounts, licenses, and access permissions.
• Support Microsoft 365, Entra ID, Intune, and endpoint devices.
• Assist with onboarding, offboarding, and asset lifecycle management.
• Monitor and maintain servers, cloud services, and IT infrastructure.
• Create and maintain technical documentation, SOPs, and knowledge base
articles.
• Participate in IT projects and continuous improvement initiatives.
Role Summary
The Junior IT Systems Administrator will provide technical support and assist in the administration of Blancco's end-user computing, Microsoft 365, cloud services, and IT infrastructure. The role involves troubleshooting technical issues, supporting users globally, maintaining IT systems, and contributing to security and operational improvement initiatives.
Required Qualifications
• BE/B.Tech in IT, Computer Science, or related field.
• 2-3 years of experience in IT Support, Helpdesk, or Systems Administration.
• Strong troubleshooting and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work independently and manage multiple priorities.
• Willingness to work rotational 24×5 shifts, including nights.
Technical Skills
• Support and administration of Windows, macOS, and Linux systems.
• Experience with Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive).
• User and access management in Microsoft Entra ID (Azure AD).
• Basic knowledge of Microsoft Intune and endpoint management.
• Familiarity with Windows Server, Active Directory, DNS, DHCP, and Group Policy.
• Understanding of networking fundamentals (TCP/IP, DNS, VPN, Firewalls).
• Basic experience with AWS or Azure cloud platforms.
• Familiarity with virtualization technologies (VMware/Hyper-V).
• Understanding of endpoint security, patching, and vulnerability management.
• Experience using ITSM tools such as Freshservice or ServiceNow.
• Basic PowerShell or scripting knowledge is desirable.
Responsibilities
• Provide Level 1 and Level 2 technical support to employees.
• Troubleshoot hardware, software, network, and SaaS application issues.
• Manage user accounts, licenses, and access permissions.
• Support Microsoft 365, Entra ID, Intune, and endpoint devices.
• Assist with onboarding, offboarding, and asset lifecycle management.
• Monitor and maintain servers, cloud services, and IT infrastructure.
• Create and maintain technical documentation, SOPs, and knowledge base
articles.
• Participate in IT projects and continuous improvement initiatives.
Similar Jobs
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Supports Pfizer CentreOne’s inside sales and marketing activities by reviewing and routing marketing-qualified leads, executing outreach sequences, documenting activity in Salesforce, and assisting with campaigns, content, meetings, reporting, and marketing projects. The role develops commercial expertise across marketing, inside sales, and business development while progressing leads toward initial meetings and BD handoff.
Top Skills:
HubspotExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft SharepointMicrosoft TeamsMicrosoft WordSalesforce
Automotive • Hardware • Robotics • Software • Transportation • Manufacturing
Designs, develops, tests, troubleshoots, and debugs electrical hardware for automotive electronic systems. Responsibilities may include analog, digital, power, memory, integrated circuit, and microcontroller design; electrical testing; EMC compliance; functional safety and ASIL requirements; structured problem solving; simulation; customer interface; and adherence to automotive development, quality, environmental, and safety processes.
Top Skills:
8D Problem SolvingAnalog CircuitsAsil Functional SafetyAutomotive ElectronicsDigital CircuitsElectrical Circuit TestingElectrical SimulationEmcIntegrated CircuitsMemory CircuitsMicrocontrollersPower Electronics
Fintech • Legal Tech • Software • Financial Services • Cybersecurity • Data Privacy
Supports payment-system workflows across client onboarding, product enhancements, production support, testing, and releases. Gathers and documents requirements, creates user stories and process flows, coordinates cross-functional stakeholders, supports UAT and defect resolution, investigates production issues, tracks risks and dependencies, and manages operational handovers. Requires flexibility for urgent production issues and planned releases.
Top Skills:
AgileAzure DevopsJIRA
What you need to know about the Chennai Tech Scene
To locals, it's no secret that South India is leading the charge in big data infrastructure. While the environmental impact of data centers has long been a concern, emerging hubs like Chennai are favored by companies seeking ready access to renewable energy resources, which provide more sustainable and cost-effective solutions. As a result, Chennai, along with neighboring Bengaluru and Hyderabad, is poised for significant growth, with a projected 65 percent increase in data center capacity over the next decade.
